Operations Manager - Business Insurance

Operations Manager – Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Operations Manager on the Business Insurance team, you’ll provide leadership and supervision to the service team, ensuring the retention and talent development of quality employees. You will execute departmental objectives in alignment with overall business strategies and objectives. Additionally, you will assist all Business Insurance department managers with the development and auditing of processes & procedures, as well as onboarding and training of new and existing employees.

• Bachelor’s degree in related field or 7 years’ insurance experience including knowledge of business insurance lines for sales, service, or underwriting perspective required.
• Previous management experience preferred.
• Must be detail oriented with excellent organizational and time management skills.
• Good interpersonal skills and high sense of urgency.
• Excellent written and verbal communication; public speaking required.
• Prior success and experience in managing change in a fast paced environment.
• Ability to effectively build and maintain positive working relationships with management and peers.

• Previous Management Experience

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Base salary range: $63,100 - $117,500. Base pay will be determined based on experience, skills, training, location, certifications, education, and applicable minimum wage requirements. Additional performance-based incentives may apply.