Regional Operations Manager

Regional Operations Manager - PET/CT Full-time Exempt

For 45 years, Shared Medical Services has been building on our strong foundation with our team of 500 industry professionals who are deeply committed to our patients and customers. We have achieved long-lasting success through our commitment to innovation, delivering unmatched patient care, and our experienced and professional team. SMS continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions.

As a continually growing company, we are looking to add a Regional Operations Manager to assist in our Great Lakes - Twin Cities, MN region. In this role, you will be leading a strong team, promoting high-quality patient care while building lasting partnerships with our customers in the region. Become a difference maker in your community and join our Shared Medical Services ONETEAM!

• Full time availability required to support regional operations
• Flexibility required for frequent travel to sites in territory
• Territory will cover the Twin Cities and surrounding area

• Accountable for ensuring the highest level of quality and customer service through management of daily operations and supervision of team responsibilities.
• Supervises and coaches Technologists, Medical Imaging Assistants and Drivers with respect to all required job duties.
• Manages and oversees daily operations of all assigned scanners
• Responds and resolves operational issues timely, including off hour emergencies.
• Completes ROM observations and conducts team meetings with all staff as required.
• Works toward the improvement and development of the network, the equipment and its people.
• Assess equipment performance and works with service vendors to ensure quality and maximize uptime.
• Maintains technical competency through continued education and participation in company sponsored training programs.
• Ensures compliance with all applicable policies and guidelines. This includes, but is not limited to:
  Quality Assurance, Transportation/Safety, and Health/Safety.
• Works with Regional VP and/or Director of Field Operations in handling staffing issues such as hiring, utilization, promotions, performance management, disciplinary actions and terminations.
• Performs pro-active recruiting efforts to include; interviewing, attendance at various state and regional conferences, school presentations and job fairs.
• Follows quality assurance guidelines and maintains patient confidentiality.
• May perform additional duties such as Technologist, Medical Assistant and or Driver, as required.
• Provides applications support as needed to ensure the exam quality of the customer is being met.

• Must be certified as a Nuclear Medicine Technologist (NMTCB or ARRT-N)
• Must possess an active permit to practice where applicable.
• Must possess valid driver’s license with good driving record.
• Medical, Dental and Vision Insurance
• Retirement Plans: 401K and Employee Stock Ownership Program (ESOP)
• Paid Vacation
• Paid Holidays
• Flexible Spending (Medical and Dependent Care)
• Life and AD&D Insurances
• Short and Long-term Disability Coverage
• Company Vehicle
• Company cell phone and laptop

Equal Opportunity/Affirmative Action Employer

An Employee Owned Company