Operations Supervisor - TAS

Overview:

Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey!

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.

Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

Transdev is proud to offer:

* Competitive compensation package of minimum $79,040 - maximum $91,520

Benefits include:

* Vacation: minimum of two (2) weeks

* Sick days: 5 days

* Holidays: 6 days

* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

The above listed benefits are the Corporate office policy. Benefits vary by location.

Key Responsibilities:

+ Maintain Transdev's high standard of safety, inside and outside of the vehicle

+ Operate with safety as the primary goal

+ Be the deputy for technology by communicating courteously always with management, engineers, and the public

+ Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints

+ Public/Customer facing management and leadership of hourly workforce

+ Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot

+ Strategic planning and forecasting to meet client demands

+ Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance

+ Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints

+ Assist team members with payroll, interpersonal issues, and career development

+ Communicate announcements to the team and lead debriefs with safety messages at the forefront

+ Support the Client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

+ Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution

+ Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives

+ Respond to service problems and investigate and respond to unsafe location/situation reports make recommendations and/or change to resolve the unsafe situation

+ Develop and schedule program work plan in accordance with specifications in conjunction with the Client's staff; oversee daily operations and coordinates activities of program; determines priorities

+ Maintain high degree of confidentiality of all information

+ Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing

+ All other duties as required

Required

Education and Experience:

+ High School Diploma or GED

+ Bachelor's Degree from an accredited university preferred or 2 or more years Operations experience in leading teams

+ Degree in Engineering, Operations, or related field - preferred

Required Knowledge

Skills and Abilities

(KSAs):

+ Proficiency with using a touchscreen smartphone (Android preferred by not required).

+ Ability to use a computer to generate reports and schedules

+ Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes

+ Good written and oral communication skills

+ Ability to organize and perform work efficiently; strong attention to details

+ An awareness and willingness to use Operational Excellence tools and techniques

+ Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers

+

Experience with performance metrics and process improvement

+ Ability to work for different managers

+ Proven track record of meeting or exceeding of department performance goals

+ Demonstrated problem solving skills and analytical skills

+ Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed

+ Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments

+ Punctual, reliable, and team…