Residential Program Director

Nexus Family Healing is looking to hire a Residential Program Director to join our newest youth crisis and stabilization center in Hennepin County
!

This new youth crisis and stabilization center is a 13-bed, short-term residential service is for Hennepin County youth with complex mental and behavioral health issues looking for appropriate care. The service will help to reduce the number of youth who are stuck in inappropriate care settings such as emergency rooms, police stations, juvenile detention or unstable home situations and provide treatment and therapeutic supports while triage, assessment, and transition planning take place with families.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

• Full-time onsite opportunity
• Weekends and evenings as needed
• Location:
  
  1800 Chicago Avenue in Minneapolis
• Pay range: $90,000 - $100,000 annually

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW
  - Talkspace Therapy Benefit for the whole family
• NEW
  - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

The Residential Program Director provides leadership, oversight, and operational management for a residential treatment program serving youth & teens. This position is responsible for ensuring a safe, therapeutic, and trauma-informed environment while maintaining compliance with licensing, regulatory, and organizational standards. They oversee daily program operations, staff development, risk management, quality improvement initiatives, and program effectiveness to support positive outcomes for our clients.

Working collaboratively with clinical, operational, and support teams, the Residential Program Director drives continuous improvement and ensures the delivery of high-quality services

• Lead day-to-day residential program operations.
• Enhance programming to improve safety, quality, and treatment outcomes.
• Support policy development, program planning, and continuous improvement efforts.
• Identify program risks and implement corrective action plans.
• Partner with leadership on quality assurance and strategic initiatives.
• Provide leadership and support to Program Supervisors and direct care staff.

• Hire, supervise, and develop Program Supervisors, Overnight Supervisors, and Youth Care Professionals.
• Provide coaching, mentoring, and performance feedback.
• Ensure completion of required training and professional development.
• Address performance concerns and promote accountability.
• Foster a positive, therapeutic, and team-oriented culture.

• Oversee daily residential programming and client activities.
• Review and approve client schedules and program modifications.
• Ensure programming supports treatment goals and positive youth outcomes.
• Monitor implementation of trauma-informed interventions and behavior plans.
• Support crisis intervention and incident response when needed.
• Ensure adherence to safety, guidance, and behavior management plans.

• Ensure compliance with licensing, regulatory, and organizational requirements.
• Monitor staffing ratios and program safety practices.
• Oversee incident reporting, audits, and corrective actions.
• Implement risk reduction…