Quality Service Center Technician

Overview

Det-Tronics (Detector Electronics, LLC) is part of Spectrum Safety Solutions, a global leader in fire detection and suppression solutions for high-hazard applications across verticals such as critical infrastructure, oil and gas, marine, and clean energy. Spectrum Safety Solutions operates with approximately 1,500 employees in more than 20 countries and includes brands Det-Tronics, Marioff, Autronica, and Fireye. The role is within Det-Tronics, a brand with a global footprint and manufacturing sites in the U.S. and a broad sales presence.

• Perform functional testing, calibration, and repair of assemblies and sub-assemblies; train others to perform these duties.
• Verify assemblies and sub-assemblies are tested and calibrated to latest engineering specifications using revision test procedures, schematics, and prints; contribute to creating or editing technical processes for testing and troubleshooting.
• Repair defective assemblies or sub-assemblies to component level; perform rework in compliance with current quality standards.
• Accurately generate and maintain data for repaired assemblies and sub-assemblies to improve processes and product quality.
• Collect and analyze data to identify improvement opportunities, root causes, and verification of corrective actions; conduct experiments to test corrective actions.
• Use ACE tools to identify root causes of failures and measure the effectiveness of corrective actions.
• Load and monitor product run-in areas; assist Production Engineering with design, assembly, and repair of test fixtures; identify fixtures that improve troubleshooting.
• Assist in creating and maintaining test procedures; maintain department procedures in LOS database.
• Provide technical support to other areas to meet production and shipment schedules; ensure production lines run smoothly with test equipment and minimal first-pass failures.
• Assist manufacturing engineering with analytical software (Excel, Minitab) for experiments; design, execute, and analyze basic experiments and document results.
• Perform other duties as assigned.

• High School diploma or GED
• Minimum of 3 years' experience with testing, calibration, and/or repair of electronic assemblies or devices

• Ability to read and interpret schematics, assembly prints, and technical procedures
• Proficiency with electronic test equipment (digital multimeters, oscilloscopes, voltmeters)
• Hands-on experience troubleshooting and repairing PCBs to component level
• Willingness to support and/or lead continuous improvement initiatives
• Proven ability to identify improvement opportunities through data collection and root cause analysis
• Proficiency in Microsoft Office Suite and analytical software tools
• Experience designing and conducting experiments with clear, documented results
• Strong written and verbal communication skills for cross-functional collaboration
• Experience using email and web-based training tools
• Ability to collect, interpret, and present data through statistical and graphical analysis
• Ability to work under pressure and maintain composure in high-stress situations
• Demonstrated ability to work cooperatively in a team
• Flexibility to work overtime and weekends as needed
• Commitment to safety and company policies
• Enthusiasm to support company goals and well-being
• Willingness to adapt and reprioritize tasks to meet evolving objectives

• Mid-Senior level

• Full-time

• Information Technology

• Appliances, Electrical, and Electronics Manufacturing