Quality Assurance Analyst - Call Center
Listed on 2026-10-13
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers, IT QA Tester / Automation
Delta Dental of Minnesota is seeking a Quality Analyst to monitor call center quality, track performance, and generate quality metrics reports. The role includes coaching phone agents and providing ongoing performance data to drive improvement across individuals and teams.
The position partners with operations leadership and trainers to ensure clear quality requirements, develop improvement plans, and support professional development.
We are currently recruiting a Quality Assurance Analyst
- Call Center Performance for our team in Minneapolis, MN, United States.
We would love to welcome a new Quality Assurance Analyst
- Call Center Performance to our group in Minneapolis, MN, United States.
For the Quality Assurance Analyst
- Call Center Performance position at Delta Dental of Minnesota, we are reviewing applications now.
Step into the Quality Assurance Analyst
- Call Center Performance role at Delta Dental of Minnesota in Minneapolis, MN, United States and grow with us.
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