Roving Assistant Property Manager

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Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We are seeking an experienced property management professional looking for the next step in their property management career to join our roving property management team as the Roving Assistant Property Manager. The Roving Assistant Property Manager will support Aeon properties with property finances, affordable housing compliance, customer service, leasing and general operations. The Roving Assistant Property Manager reports to the Portfolio Director.

• Resident and Property Relations:
  Respond to resident, vendor, and management inquiries and concerns. This includes entering maintenance requests, coordinating vendor access, attending community meetings, and responding to emergencies in a timely and professional manner.
• Office and Administrative Support:
  Provide on-site administrative support during office hours by answering phones, managing mail, filing, maintaining office equipment, ordering supplies, and assisting residents. Accurately enter applicant and resident data into the property management system and provide vendor/contractor site access.
• Regulatory Compliance:
  Assist the site management team in maintaining compliance with all applicable regulations (HUD, LIHTC, etc.). Tasks may include preparing recertification notices, collecting and processing required documentation, and ensuring proper filing and retention of compliance records.
• Financial Operations:
  Support the rent collection process by issuing receipts, preparing deposits, and generating delinquency notices. Assist with lease terminations and legal action, as needed. Contribute to achieving budget expectations by making fiscally responsible decisions that increase the net operating income.
• Marketing and Leasing:
  Achieve and maintain property occupancy goals in alignment with organizational and budgetary targets by actively leasing units, processing applications, and supporting resident retention efforts. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
• Physical Asset:
  Support the site management team and maintenance team to ensure the property meets and passes all physical inspection standards. Conduct move‑in and move‑out inspections, walk the property regularly, and help address maintenance issues to preserve asset quality.

• Previous property management experience is required with affordable housing programs such as Tax Credit and Project‑Based Section 8 strongly preferred.
• Strong computer literacy skills including experience with Yardi, Fortress or other property management system is preferred.
• Demonstrated ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Exceptional customer service skills, with a focus on resident retention and satisfaction.
• Experience working with individuals experiencing or significantly impacted by mental health challenges, substance use, poverty, long‑term homelessness, and trauma is a plus.
• Ability to multi‑task, prioritize responsibilities, be adaptable and work effectively in a fast‑paced, high‑energy environment.
• Demonstrated ability to organize and compile information from various sources to ensure accurate reporting and regulatory compliance.
• Must be a resourceful, problem‑solving, relationship‑building, seeker of excellence, with a commitment to Aeon’s mission.
• Solid and proven work ethic with the ability to use good judgment, prioritize and execute wide‑ranging workload in a fast‑paced environment.
• Must have a commitment to learning and participating in Aeon’s diversity, equity, and inclusion efforts.

• Ability…