South Minneapolis - Shift Leader

Address 3002 West 50th Street, Minneapolis, MN, 55410, US

Compensation $18.00 - $22.25/hour

Highlights

• Ability to work under pressure

Description

Job Responsibilities:

• Managing:
  Oversee team members, ensuring they follow company policies and perform their duties effectively.
• Food Safety Compliance:
  Ensure that all food safety regulations and company standards are met during your shift.
• Staff Safety:
  Ensure that safety protocols are followed to maintain a safe working environment for all team members.
• Closing/Opening Duties:
  Perform and oversee all necessary tasks to open or close the restaurant efficiently.
• Handling Customer Complaints:
  Address and resolve any customer complaints promptly and professionally.
• Ensuring Customer Service:
  Lead the team in providing exceptional customer service, ensuring a positive experience for all customers.
• Cash Handling:
  Engage in cash handling procedures to ensure accuracy and security.
• Cleanliness:
  Ensure that the restaurant is clean and well-maintained throughout the shift.
• Ensuring Food Quality Standards:
  Oversee food preparation and presentation to ensure it meets company quality standards.
• Training:
  Train new and existing team members to perform their duties effectively.
• Managing Labor Cost:
  Monitor and manage labor costs by adjusting staff levels as needed.
• Ensuring Adherence to Recipes:
  Ensure that all recipes are followed precisely to maintain consistency in food quality.
• Ensuring Smooth Shift Operations:
  Coordinate and oversee all activities during the shift to ensure smooth and efficient operations.

• Attend Bi-Annual all team meetings.
• Execute a variety of different tasks as needed in accordance with General Management
• Other responsibilities provided by the manager that may apply.

• Preferred Bilingual in Spanish – reading, writing and speaking.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to manage and train team members effectively.
• Must have or be willing to obtain a food safety manager certification for knowledge of food safety standards
• Strong organizational and multitasking abilities.

Ability to stand for extended periods and work in a fast-paced environment.

May require lifting up to 50 lbs.

Years of

Experience:

1+ years of restaurant managerial experience

Education: High school Diploma or GED required.

Benefits: Competitive Hourly Wage.

Availability: 20-40 hours; flexible schedule to be set up with supervisor.