Retail Lead Associate- Minnesota Timberwolves Team Store

Retail Lead Associate - Minnesota Timberwolves Team Store

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The Retail Lead (part‑time) plays a critical role in the store and/or venue, assisting the leadership team with creating the ultimate game‑day and fan experience by leading the front‑line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. The position requires a part‑time schedule that includes days, nights, weekends, extended hours on game days and during events.

• Drive sales results by consistent execution of daily operations.
• Support back‑of‑house operations; maintain stockroom organization.
• Knowledge of retail operation systems, including Op Suite
  5.0, POS and CAYAN.
• Partner with leadership to make decisions about revenue targets, per‑cap and UPT.
• Work with Retail Associates to ensure an exemplary fan experience.
• Communicate expectations for assignments and projects to Retail Associates.
• Provide training and assistance to Retail Associates as required.
• Coach Retail Associates based on observed job performance and operational excellence.
• Understand Fanatics values and how they relate to the role.
• Perform Manager‑on‑Duty responsibilities as needed.

• Minimum 18 years of age.
• Minimum one year working in retail or sales preferred.
• Ability to work independently and responsibly in a fast‑paced environment.
• Foreign language skills are a plus.

• Possess a fun, outgoing, confident, professional demeanor.
• Prior leadership experience preferred.
• Ability to work well with all levels of management, build partnerships and coach teams.
• In partnership with leadership act decisively to solve problems.
• Ability to represent Fanatics/League/Team values and standards.
• Ability to balance and prioritize multiple projects while remaining calm under pressure.
• Strong communication, literacy, and numeracy skills.

• Regularly required to sit, stand, reach, bend and move around the facility.
• Must be able to lift and carry up to 30 lbs.
• Game‑Day/Event scheduling may involve exposure to various weather elements if the assigned location is outside.

The wage rate for this position is $15.97–$20.30 per hour, representing base pay only and does not include short‑term or long‑term incentive compensation.

Fanatics is the global leader in licensed sports merchandise and offers a wide range of products online and in physical retail locations. The company provides an omni‑channel experience, leveraging technology to enhance fan engagement at events worldwide.