Retail Associate-Minnesota Timberwolves Team Store

Retail Associate – Minnesota Timberwolves Team Store

Fanatics is the global leader in licensed sports merchandise and is changing how fans purchase their favorite team apparel and jerseys. With an innovative, tech‑infused approach, we operate more than 300 online and offline stores, including the e‑commerce platform for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) as well as major media brands and over 200 collegiate and professional team properties, including leading global soccer clubs such as Manchester United, Real Madrid, Chelsea, and Manchester City.

Fanatics offers the largest collection of timeless and timely merchandise, whether shoppers visit online, in stores, in stadiums, or at the world’s biggest sporting events.

The Retail Associate is responsible for carrying out the front‑line selling effort, creating the ultimate fan experience, ensuring operational excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as part of a winning team. The position is part‑time and may include days, nights, weekends, extended hours on game days and during events.

• Greet fans and ask questions to ensure a top‑notch shopping experience.
• Make recommendations based on observations and conversations with fans.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale (POS) System.
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics brand and team/league are always positively represented.
• Understand Fanatics values and how they relate to the Retail Associate role.
• Perform additional responsibilities as assigned by leadership.

• Minimum 18 years of age, high school graduate or equivalent.
• Experience working in retail and/or sales preferred.
• Ability to work independently and responsibly in a fast‑paced environment.
• Foreign language skills are a plus.

• Possess a fun, outgoing, confident, and professional demeanor.
• Ability to build product knowledge.
• Ability to work as a member of a team in fast‑paced environments, serving a diverse fan base.
• Ability to maintain high standards of organization and cleanliness.
• Proven ability to overcome obstacles while maintaining a positive, can‑do attitude.
• Strong communication, literacy, and numeracy skills.
• Ability to be punctual, consistent, and reliable on the job.

• Regularly required to sit, stand, reach, bend and move throughout the facility.
• Must be able to lift and carry up to 30 lbs.
• Game day/event scheduling may involve exposure to various weather elements outside the shop.

The wage rate for this position is $15.97–$18.10 per hour. This represents base pay only and does not include short‑term or long‑term incentive compensation. Pay is determined by location, experience, qualifications, and training.

Fanatics is building a leading global digital sports platform, offering fans the ability to buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, hardgoods, collect digital trading cards, sports memorabilia, and more. Our platform supports over 2,000 retail locations worldwide and partners with more than 900 sports properties and 2,500 athletes and celebrities.

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset