Retail Account Specialist

Essor, where brands take flight. We find digital challenger brands and supercharge them into iconic global legends that consumers love. As a next-generation consumer products platform, we leverage technology, industry expertise, and strategic collaborations to ignite growth and launch brands beyond expectations.

Essor’s brand portfolio today includes a broad range of rapidly growing health & wellness and lifestyle brands like Boka, Zit Sticka, Puracy, OTOTO Design, Fresh Cap, Iron Flask, Fullstar, Num Num, Key Nutrients, and Viking Revolution that are sold on Amazon, Direct to Consumer channels, and through national retailers like Target, CVS, and Walmart.

We are seeking an Sr. Retail Account Specialist to support our retail growth engine through exceptional demand planning, sales operations, data analysis, and cross-functional collaboration. This role is central to ensuring sales orders, forecasts, and retail execution run smoothly across our retail partners. The ideal candidate is analytically strong, detail-oriented, proactive, and comfortable working closely with vendors, retailers, supply chain partners, and internal teams to drive operational excellence.

• Demand Planning & Forecasting
• Manage and analyze demand forecasts to support order accuracy, replenishment, and inventory health.
• Collaborate with supply chain, sales, and vendor partners to adjust demand plans based on trends, promotions, and sales performance.
• Provide key forecasting inputs for account-specific planning and ensure timely product availability.
• Review and approve sales orders to ensure alignment with forecast expectations, stock levels, and retailer requirements.
• Monitor open orders, shipment schedules, and delivery timelines, resolving discrepancies proactively.
• Serve as a liaison across customers, vendors, and internal teams to improve fulfillment rates and solve operational issues.
• Conduct regular sales performance analysis by account and product category to identify trends and opportunities.
• Build and maintain weekly and monthly performance reports and scorecards tracking sell-through, inventory turns, promotions, and other key metrics.
• Prepare presentations and insights for internal stakeholders and retail partners to support business decisions.
• Build strong relationships with vendor and retail partners to align on promotions, launches, and key supply chain initiatives.
• Provide analytical insights to vendors to support in-stock optimization and mutual business growth.
• Educate partners on Essor’s processes, order requirements, and operational standards.
• Promotional & Retail Execution Support
• Support trade promotions by ensuring accurate demand planning, stock availability, and forecasting alignment.
• Partner with marketing and merchandising teams to optimize product placement and visibility at retail locations.
• Participate in Trade Shows and conduct In-Store Visit

• 2+ years of experience in retail, CPG, sales operations, demand planning, or analytics.
• Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUPs); experience with forecasting tools is a plus.
• Detail-oriented, organized, and comfortable managing multiple priorities.
• Strong communicator capable of interfacing with vendors, retailers, and cross-functional teams.
• Proactive problem-solver with the ability to troubleshoot operational challenges.
• Collaborative team player able to work independently and drive results.

• Are owners.
• Are continually raising the bar.
• Are sincerely open-minded, and are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

• A supportive, diverse and global team with a growth mindset.
• A scaling company with great industry professionals.
• A flexible (hybrid) working environment.
• Great opportunities to get involved with exciting projects.

If you are ready to join our fast-paced company, apply now!

The estimated salary range for this role is $65-75K per year. Final compensation will depend on experience, skills, and location.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.