Curbside Lead
Listed on 2026-01-09
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager
Overview
Curbside is often a guest’s last touchpoint with our store, and at Coborn’s, that moment matters. As a Curbside Lead, you’ll help create a smooth, friendly, and reliable experience for every online guest. You’ll support daily eCommerce operations, guide the curbside team, and make sure orders are delivered accurately, efficiently, and with care. This role is perfect for someone who enjoys being active, working with people, and helping a team deliver service that feels easy and welcoming for our guests.
WhatYou’ll Do
- Lead by example by delivering online orders to guests’ vehicles with friendly, professional service.
- Safely load groceries into guest vehicles, handling all items with care.
- Troubleshoot order issues and resolve guest concerns quickly and thoughtfully.
- Support daily eCommerce operations to ensure orders are accurate and ready on time.
- Maintain a clean, organized, and efficient curbside staging area.
- Communicate regularly with store leadership to share feedback and align on priorities.
- Support the front end during slower curbside periods by assisting with cashiering and guest transactions.
- Accurately scan and process items using the POS system, including produce and non‑scannable items.
- Handle various forms of payment while maintaining cash drawer accuracy and security.
- Assist guests in finding items, answering questions, and escalating concerns when needed.
- Reinforce Coborn’s guest service standards and support a positive, team‑focused environment.
Our remarkable employees are at the heart of everything we do. At Coborn’s, we’re committed to creating a supportive and rewarding workplace—one that offers a vibrant, team‑oriented environment, ongoing career growth, and meaningful benefits. As an employee‑owned company, we believe in investing in our people and their futures.
Benefits include:
- 10% employee discount on grocery items, plus franchise‑specific discounts.
- Get Paid Daily with Daily Pay.
- Paid Time Off (PTO/Vacation).
- Paid Floating Holidays & time and a half for company‑recognized holidays.
- Sunday Premium Pay – extra $1 per hour on Sundays.
- Paid Military Leave.
- Employee recognition with monetary rewards, vouchers, and monthly awards.
- Health & Wellness Programs, challenges and resources.
- Employee Assistance Program (EAP) with unlimited phone access and free counseling sessions.
- Access to national discount marketplace for travel, electronics, insurance, entertainment.
- Career growth resources and opportunities.
- 401(k) plan with up to 20% match on first 5% contributed.
- Employee Stock Ownership Program (ESOP).
- Education benefits including tuition discounts and scholarships.
- Additional voluntary benefits such as vision, accident and critical illness insurance.
Full‑time positions also include Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short‑/Long‑Term Disability Insurance.
RequirementsWe believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer – All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
Pay RangeUSD $16.00 – $21.00 per hour.
Company IntroductionAre you friendly, dependable, and passionate about working with people? At Coborn’s, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you’re looking for a place where you can build a future while making a positive impact every day, we’d love to talk to you about joining our team!
Coborn’s, Inc. is a fast‑growing, employee‑owned grocery retailer proudly serving communities across the Midwest. We offer both in‑store and online shopping experiences focused on freshness, value, and convenience, and support a range of inclusive retail operations across the region.
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