Senior Account Manager

Arch Key Solutions

Position Title: Senior Account Manager

Location: Minneapolis, MN, United States

Department: Controls & Automation

Category: Engineering

Arch Key is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the POWER behind making the improbable possible.

We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.

Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale.

Responsible for uncovering new business development opportunities, attracting new customers, establishing client networks, and leading job solicitation efforts. This position provides leadership to create positive community relationships, build and nurture relationships with potential clients, and create strong networks with current and potential business partners, all in coordination with the company’s mission, brand, vision, and code of conduct/ethical business practices, and alignment with all company policies, procedures, key objectives, and regulations.

• Can flex and adapt with the growing needs of the business.
• Can work autonomously and creatively solve problems.
• Has a growth mindset and is always looking to continually learn and grow.

• Partner with senior management and other company marketing, operations, and business development personnel to understand key objectives, strategies, priorities, and client relationship work.
• Creates and maintains quality marketing materials, such as presentations, newsletters, photos, images, digital campaign information, and letters. Creates and assembles proposals, Request for Quotes (RFQs), Request for Information (RFIs), Request for Proposals (RFPs), and interview presentations.
• Develops new markets with existing clients to maintain and grow customer base, increase sales, and attain revenue goals.
• Cultivates new opportunities to increase business growth by creating rewarding relationships and client satisfaction.
• Develops and executes strategic account plans for high-value clients.
• Navigates the full sales lifecycle: prospecting, lead generation, specification, proposal, negotiation, and closing.
• Completes proposals with a focus on accuracy and in compliance with the owner’s specifications.
• Creates thorough documentation of customer requirements and reporting on customer behaviors and sales.
• Creates value streams and offers services which are market competitive to the end user.
• Establishes and cultivates relationships with potential clients through digital presence, cold calls, meetings, and continued follow‑up. Maintains client, partner, and vendor contact information for clients, partners, and vendors.
• Trains, coaches, and mentors business development employees and other co‑workers as needed. Assists in creating and modifying business processes to improve work efficiencies.

• Bachelor’s degree or equivalent work experience in business administration, marketing, construction management or a related field.
• Minimum 5-7 years of experience with account management, marketing and/or sales, preferably in facility services business development and growth strategy and solution, pricing, organizational design, and client relationship building and networking.
• Proven track record of successful facility services business development on a national level. Demonstrated experience in achieving or exceeding annual sales targets and creatively winning new business.
• Experience with…