Customer Service Representative​/Sales Support

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This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$24.00/hr - $25.00/hr

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Are you detail‑oriented and enjoy supporting a sales team with order processing and quoting? We're looking for an Estimator with 1+ years of experience in calculating RFQs/RFPs or providing sales support in the manufacturing industry.

Details:

• Schedule: Monday – Friday, 8:00 AM – 4:30 PM
• Location: In‑office in Minneapolis (not downtown, you have free parking available)
• Type: Temp‑to‑hire on permanent

Job Title: Estimator / Sales Support (team of 6 + Manager)

The ideal candidate will play a pivotal role in analyzing RFQs and blueprints to prepare accurate pricing for customer orders. This position involves computing cost and time factors, collaborating with customers and vendors, and maintaining effective relationships to ensure sales volumes and margins.

• Review purchase orders, blueprints, and quality requirements, re‑pricing existing jobs.
• Receive requests for quotes (RFQ) for product orders through the company website, email or phone.
• Consult with customers, vendors, and other individuals to discuss estimates and resolve issues.
• Calculate accurate estimates in response to customer orders and RFQs.
• Identify potential vendors or subcontractors.
• Review data to determine material and labor requirements.
• Maintain effective relationships with customers, ensuring sales volumes and margins.

• 1+ years of experience in calculating request for quotes (RFQ) / request for proposals (RFP) or sales support experience – required.
• Ability to read and interpret blueprints – preferred.
• 2+ years of experience in manufacturing industry is a huge plus.
• Any familiarity with using Workwise (ERP) is helpful but can be taught.
• Strong math skills including decimals, fractions, and metric conversions.
• Effective written and verbal communication skills with an attention to detail.

• Medical insurance through Medica
• Dental and vision insurance through Mutual of Omaha
• 401(K) Plan: no company match due to non‑union employees having a Defined Benefit Pension Plan
• Life Insurance – employer paid
• Short‑ and long‑term disability insurance – employer paid
• PTO + 8 paid holidays + 2 floating holidays

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

• Associate

• Full‑time

• Administrative, Customer Service, and Project Management

• Packaging and Containers Manufacturing, Plastics and Rubber Product Manufacturing, and Turned Products and Fastener Manufacturing