Sales Coordinator

What’s in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

The Sales Coordinator is responsible for assisting the sales department in achieving revenue and customer satisfaction goals by efficiently and effectively coordinating all sales efforts. Successful candidates will exude high-energy and positivity, be self-motivated, possess excellent verbal and written communication skills, and demonstrate strong organizational and time management skills.

• You want to learn and grow in the field of Sales, Events, & Marketing
• You’re detail-oriented and have a strong focus on accuracy
• You enjoy applying knowledge to business processes
• You’re self-motivated to achieve success
• You enjoy working in a fast-paced environment

• Assist the sales team in preparing proposals, contracts, BEO’s, and assign electronic leads as directed.
• Enter group bookings and event space in the property’s Sales & Catering system.
• Create master SRP’s for rates codes, groups and miscellaneous tasks.
• Create, update, and maintain sales & catering files.
• Distribute mail, order, and maintain an inventory of office supplies.
• Maintain adequate phone coverage as defined by the Director of Sales & Marketing.
• Produce accurate and timely reports that meet the needs of the Director of Sales & Marketing, sales team, and senior management.
• In collaboration with the sales team, conduct any walk-in or scheduled tours for social blocks and corporate/group potential clients as needed in the absence of the sales team.
• Assist the Director of Sales & Marketing in developing and producing promotional flyers and marketing material, maintain all digital assets.
• Assist in the development and production of the Hotel’s employee newsletter.
• Produce sales & catering material to include but not limited to name badges, tent cards, menus and menu cards, and other miscellaneous related collateral.
• Assist in managing BEO book and daily change log.
• Inspect show rooms and ready meeting space for site tours and client meetings; prepare and distribute Daily Site Tour list.
• Assist the sales & banquet department in setting meeting rooms, and respond to guest needs as necessary, as needed and depending upon staffing levels.
• Update all property signage and electronic messaging.
• Maintain a professional and creative attitude while dealing with internal and external customers
• Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
• Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.
• Achieve revenue and market share goals by working in conjunction with the Director of Sales and other Sales Managers, supporting cross-segment selling tactics as needed.
• Manage client contract process including negotiation, provisions, and supplemental solution selling, capturing all information necessary for execution and billing.
• Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
• Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
• Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
• Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Special projects as assigned by the Director of Sales & Marketing

• High School Diploma or equivalent
• Demonstrate excellent interpersonal and customer service skills
• Must be able to effectively communicate with a variety of personality types and situations
• Demonstrate excellent time management skills with…