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Customer Retail Manager- Minneapolis

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Kraft Heinz, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Sales
    Retail Sales, Business Development, Sales Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 69000 - 86000 USD Yearly USD 69000.00 86000.00 YEAR
Job Description & How to Apply Below
Contact assigned customer accounts or prospects to sell company products within a designated geography or industry. Focus on meeting personal sales targets, developing new business, maintaining customer relationships, and troubleshooting specific customer problems. Have solid knowledge of products, their characteristics, and the market. Typically requires excellent interpersonal skills and sales experience.

Job Description Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team and will be accountable for driving the selling, merchandising and distribution efforts at store level. This position will represent the total Kraft Heinz portfolio through pursuing the following business strategies:

Ensuring customer agreements are executed and upheld

Driving distribution & share growth through shelving, new item, void closure and reset activity

Selling against promotional and incremental opportunities to achieve revenue targets

Price monitoring and management

Direction, monitoring, and assistance of agency relationships at store level

Partner with the Kraft Heinz Customer Sales Management team to align on retail specific priorities and expectations

Proactively communicates store level feedback and strategic opportunities with internal partners

Essential Functions & Responsibilities:

Develop, enhance, leverage field customer relationships

Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers

Ensure effective execution of customer agreements and promotional programs

Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities

Work in a team environment with Account Leads and team leadership to maximize growth opportunities.

Fosters thought leadership through strong engagement and effective communication

Displays a growth mindset through best-in-class execution while elevating and influencing others

Expected Experience &

Required Skills:

Located in Minneapolis, MNAbility to work with autonomy with minimal supervision

Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process)
Ability to be present and working in stores as early as 7:30AM Monday
- Friday based on business needs

Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game)
Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally (all levels of management/associates)
Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities

Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a proven history highlighting their ability to drive and deliver exceptional business results

Keen interest in sales and merchandising

Experience in the CPG Industry preferred – grocery channel experience highly preferred

Ability to demonstrate prioritization skills and multi-tasking capabilities

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:$68,900.00 - $86,100.00 Bonus:
This position is eligible for a performance-based bonus as provided by the plan terms and…
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