Business Development Manager Retail & Merchandising

Drive revenue growth, build strategic client relationships, and identify new business opportunities across Retail, Merchandising, eCommerce, and Consumer Goods organizations. Manage the end-to-end sales lifecycle including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure. Collaborate with delivery, technology, merchandising, and marketing teams to develop customer-focused solutions and expand existing accounts.

• Bachelor’s degree in Business, Marketing, Retail Management, or related field.
• 8+ years of Business Development, Sales, or Account Management experience.
• Strong knowledge of Retail, Merchandising, Category Management, eCommerce and Retail Analytics.
• Experience working with major retailers such as Best Buy, Walmart, Target, Costco, Kroger, or similar.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Proven track record of achieving revenue and sales targets.

• Identify and develop new business opportunities across Retail, eCommerce, Merchandising, and Consumer Goods organizations.
• Build and maintain strong relationships with retail executives, merchandising leaders, buyers, and key decision-makers.
• Develop and execute account growth strategies to achieve revenue and profitability targets.
• Manage the complete sales lifecycle, including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure.
• Collaborate with delivery, technology, merchandising, and marketing teams to create customer-focused solutions.
• Drive pipeline growth and maintain accurate sales forecasts through CRM tools.
• Identify opportunities across merchandising, category management, supply chain, loyalty programs, retail analytics, and digital commerce.
• Conduct market research, competitor analysis, and industry trend assessments to identify growth opportunities.
• Lead client presentations, solution discussions, and contract negotiations.
• Represent the organization at industry events, conferences, trade shows, and customer meetings.
• Monitor customer satisfaction and drive cross-sell and upsell opportunities within existing accounts.
• Ensure successful customer outcomes through close coordination with delivery and support teams.

• New Revenue Generated