Regional Manager

Regional Manager - Verizon

What You’ll Be Doing As a Regional Manager, you will function as a proactive collaborator for your assigned Sr. Territory Field Leads and Territory Field Leads. You will be assigned a region in one of the following:
Atlantic North, Atlantic South, Great Lakes, Coastal Plains, Mountain or Pacific. While T-ROC leadership maintains performance and sales operations standards for Territory Field Leads visit expectations, you serve as the essential on-site coordinator ensuring your regional team possesses the headcount, professional discipline, sales performance and rigorous compliance required for elite execution.

• Execute Regular Regional Pulse Checks:
  Sync weekly, at a minimum, with the Sr. Territory Field Leads and Territory Field Leads to review local field performance issues, resolve roadblocks, and ensure TFL activity aligns with local regional business goals.
• Monitor Inspection Velocity:
  Partner with local leaders to track regional visit compliance, ensuring all TFLs execute their mandatory minimum of 8-10 physical store visits per week.
• Drive Merchandising Compliance:
  Verify that your regional team is aggressively driving brand standards. Guarantee that following any product launch or merchandise refresh completes within 24 hours of communicated targets.
• Audit Fleet & Asset Standards:
  Periodic travel within the region to verify TFLs adhere to professional dress codes and maintain active field-presence hours. Ensure all T-ROC-issued hardware is wiped and returned within 48 hours of any employee termination.
• External Partner Reviews:
  Develop relationship with brand agents to address performance barriers, brand experience and sales operations across all region stores.

Action-Oriented Partner: A proactive relationship builder who seamlessly collaborates with local Territory Field Leads to support corporate initiatives without overstepping into the day-to-day routing.

• 3-5+ years of relevant work experience in progressive field sales operations, territory management, or channel enablement.
• A valid driver’s license, an eligible motor vehicle record, and a strong willingness to travel extensively within the assigned geographic footprint to provide hands-on support and audit vendor compliance.
• Highly detail-oriented with a sharp focus on compliance; able to track strict SLA deadlines (24-hour reporting, 48-hour hardware returns) in a fast-paced environment.
• Ability to conduct high-level meetings, manage complex external partner relationships, and train teams to do the same.
• Experience with reviewing and interpreting sales reporting; able to present insights and findings to leadership teams.

• Bachelor’s Degree in Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).
• Experience in the wireless industry.
• Experience managing competing priorities with tight deadlines in a dynamic work environment.
• Account management experience.
• Demonstrated interpersonal, communication, and presentation skills.
• Ability to assess performance.
• Ability to drive sales and productivity.
• A demonstrated drive for results.
• Financial acumen and the ability to interpret/analyze sales results.

• Opportunity to work with a dynamic team in a fast-paced, growth-oriented environment.
• Access to professional development and career growth opportunities.
• A collaborative and supportive work environment that values innovation and excellence.
• Competitive salary and benefits package.

At T-ROC (The Revenue Optimization Companies), we blend innovation, technology, and an energetic team spirit to revolutionize retail. We’re a dynamic and forward-thinking company that…