Overnight Security Officer

Overnight Security Officer – Four Seasons Hotel Minneapolis

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Basic

Purpose:

The Overnight Security Officer monitors, responds and trains for emergency/security systems and incidents. Is the safety and policy leader for the overnight shift. Assists guests and employees with operational tasks. Responds as a first responder trained in CPR. Answers phones and directs calls, as well as assisting with any other tasks needed on the overnight shift.

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards. Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run up stairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Interact and conduct V.I.P. escorts in a professional and courteous manner.

• At least 1+ years of security experience, preferably within Hotels
• High School education or equivalent experience
• Apply an ethical approach to the outcome of situations.
• Strong interpersonal and relationship-building skills to work with peers, superiors and clients.
• Work in a safe, prudent and organized manner.
• Must be flexible with schedule - Able to work weekdays, weekends and holidays; ability to work overnight shifts required.
• Reading, writing and oral proficiency in the English language.
• Ability to multi-task in a high volume and demanding environment.
• Strong problem‑solving skills, ability to handle difficult situations and guests.

We offer the following complementary, market‑leading benefits:

• Wage: $26.13 per hour
• Comprehensive health and vision insurance*
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award‑winning chefs
• Uniforms and uniform care
• Sick pay, disability coverage and life insurance

Additional rewards supporting work‑life balance include:

• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• * Dental coverage available at a discounted rate.

Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean‑inspired dining by award‑winning local chef Gavin Kaysen, a wellness floor with indoor and outdoor pools and a spa dedicated to nourishment through nature.

Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L‑1 visa sponsorship.

Four Seasons is an Equal‑Opportunity, affirmative‑action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For the EEOC “The Law” poster visit (Use the "Apply for this Job" box below)..

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.