Security Guard - Riverside Plaza

Join to apply for the Security Guard - Riverside Plaza role at Sherman Associates
.

Twin Cities Metro Area - Riverside Plaza

Starting Pay: $20/hr + full time benefits

Full time - 40 hours a week

• Wednesday - Sunday, 4 pm - 12 am (midnight)

We are currently seeking talented, engaging, and community-focused individuals to join our Resident Services Office (RSO) team at Riverside Plaza. As a member of RSO, you will act as an unarmed on‑foot patrol of the Cedar Riverside Plaza Apartment Community near Downtown Minneapolis and provide customer service to our residents while maintaining the security and safety of the community.

• Performs regular security patrols of the assigned areas.
• Provides any needed assistance to residents, employees and visitors following the department's procedures.
• Works with emergency personnel, residents, and the public in a professional manner to solve any problems that occur.
• Investigates all reported incidents and decides what actions to take based on situation, known facts, and position limitations.
• Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards and other security related situations.
• Uses working knowledge of customer security requirements and incident investigation.
• Performs periodic and random security inspections and prepares security reports as necessary; issues security violation citations as required by inspections.
• Manges inspection reports and records and advises management of deficiencies and remedial/disciplinary efforts to ameliorate deficiencies.
• Notifies Resident Services Administrator of all inspections, elevator problems, and maintenance problems.
• Other tasks & duties as assigned based on business need.

• 1-2 years of related customer service experience (ideally with an emphasis in security and safety).
• High School Diploma or GED preferred.
• Military or law enforcement training/experience preferred.
• Ability to work in a team‑based environment.
• Ability to maintain confidentiality.
• Skill in both verbal and written communication.
• Ability to work with minimal supervision.
• Knowledge and ability to work with diverse economic, racial, and cultural populations.
• Oral and written language proficiency in Somali, Oromo, or Arabic preferred.
• Ability to respond to emergency situations in a calm, professional manner to internal and external customers.
• Proven discretionary judgment with ability to resolve both routine and non‑routine conflict issues.
• Demonstrated ability to effectively handle a multi‑tasking environment.
• Basic‑to‑intermediate computer skills to perform required monitoring, data entry, and dispatch reports.
• This position regularly requires long hours and frequent weekend work.
• Must be able to work weekends and evenings on short notice, when necessary.

• Proficiency (verbal) in Oromo, Somali and Amharic.
• Military, law enforcement, or related private security experience.

• This position operates in a residential housing and office setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls and burns.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

• Successful completion of pre‑employment strength test or 'CRT examination' required.
• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background).

• Pay: $20/hour. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.
• Medical, dental and vision insurance plans.
• Employer‑paid short‑term disability.
• Employ…