Security Operations Supervisor - Overnights

Security Operations Supervisor
- Overnights
- Minneapolis, MN American Security & Investigations

Address Minneapolis, MN, US

Compensation $23.50/hour

Schedule Full time

Job Type Permanent

• You must be 18 years old
• For safety reasons, you must be able to speak English
• A pre-employment drug screen and criminal background check are required

Security Operations Supervisor at American Security & Investigations

Shift
:
Wednesday
- Sunday 11:00 PM - 7:00 AM (40 hours per week)

Location
:
Minneapolis, MN

Requirements
:

• You must be 18 years old
• For safety reasons, you must be able to speak English
• A pre-employment drug screen and criminal background check are required
• Be able to meet physical requirements including walking and patrolling, climbing stairs, and performing CPR
• Previous security experience is preferred

The Third Shift Security Supervisor is responsible for training, coordinating, directing, and overseeing security personnel assigned to the overnight shift. This position ensures that all security staff perform their assigned duties in accordance with established policies, post orders, patrol requirements, and building security procedures.

The Third Shift Security Supervisor is expected to provide leadership, maintain accountability, address performance concerns, and ensure the security team remains prepared to respond to building emergencies, security incidents, and other unexpected or rapidly changing situations. This individual must demonstrate sound judgment, effective communication, initiative, and the ability to make timely decisions while working with limited management support during overnight hours.

• Direct, coordinate, and oversee the daily responsibilities of all security personnel assigned to the third shift.
• Ensure officers are properly assigned to their posts, patrol areas, and other designated responsibilities.
• Monitor staff performance and ensure officers remain alert, professional, and engaged throughout their shifts.
• Conduct shift briefings to communicate important updates, security concerns, building activities, and operational expectations.
• Verify that required patrols, inspections, reports, and other assigned duties are completed accurately and on time.
• Address staff concerns, performance deficiencies, and policy violations promptly, reporting significant issues to the Security Manager.
• Maintain appropriate staffing coverage and coordinate adjustments when call-offs, emergencies, or unexpected staffing shortages occur.

• Train new and existing security officers on building procedures, post orders, patrol requirements, access control, emergency protocols, and incident reporting.
• Provide ongoing coaching and guidance to ensure officers understand their responsibilities and perform their duties consistently.
• Evaluate officers' understanding of their assignments and identify areas requiring additional instruction or corrective training.
• Reinforce professional conduct, customer service, communication standards, and compliance with established security policies.
• Ensure officers are familiar with emergency equipment, communication systems, evacuation procedures, and other applicable building safety resources.

• Respond promptly to building emergencies, including fire alarms, medical emergencies, security threats, disturbances, suspicious activity, property damage, and other incidents.
• Assess situations, determine appropriate initial actions, and coordinate the response of available security personnel.
• Contact and coordinate with Minneapolis Police, Fire Department, Emergency Medical Services, building management, and other responding agencies as circumstances require.
• Provide direction to officers during emergencies, ensuring personnel understand their assignments and responsibilities.
• Maintain composure and exercise sound judgment when responding to unpredictable, high-pressure, or rapidly evolving situations.
• Ensure incidents are documented thoroughly, accurately, and in a timely manner, including actions taken, personnel involved, notifications made, and relevant observations.
• Notify the Security Manager or designated management personnel of significant incidents, emergencies, and conditions requiring follow-up.

• Ensure required building patrols, inspections, access control procedures, and security checks are completed…