Resettlement Case Manager

Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and reward employees. Consider joining us!

As a Resettlement Case Manager, you will assist newly arrived refugee and immigrant families who are brand new to the United States and need significant connections to community services and enrollment into essential community programs. Case managers establish a self‑sufficiency plan with each individual/family and work toward stability with each objective over the three‑month intensive resettlement period as dictated by the US State Department regulations.

Case management includes coordinating housing, medical, education, employment, and health services as well as other means of supporting the individual(s) to achieve self‑sufficiency and well‑being.

• Bachelor's degree in social work, psychology, human services, political science and/or experience working in human services or social work field
• Six to twelve months of experience providing social services to refugees or immigrants preferred
• Experience completing case notes and county applications for MFIP, MNsure, and SNAP
• MS Office skills required (Word, Excel, Outlook)
• Ability to work with children
• Ability to drive families including children who require use of a car seat in personal and agency van
• Valid driver’s license, acceptable driving record, access to reliable transportation and willingness to drive throughout the four‑county Central MN area daily
• Fluent in Arabic, Oromo, Spanish, or Somali preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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