Case Manager Supervisor - Young Families

Our Mission

The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.

• Patience – We give space for youth to make decisions on their own timeline in their own way.
• Love and Caring – We believe in acceptance, empathy, and non‑judgement.
• Communication – We engage in intentional dialogue to understand each other’s truths.
• Integrity – We actively learn, grow, and change to align our actions in equity and justice.
• Co‑Creation – We seek connection to amplify the voice of youth and each other.
• Community – We stand together for youth and for each other.

Position: Case Manager Supervisor

Job Type: Full‑Time

Classification: Non‑Exempt

Reports to: Emergency Services Program Manager & Supportive Housing Manager

Posting Date: 1/8/26

Closing Date: Open Until Filled

Compensation: $23 – $27/hr

Location: 100% on‑site at BFY location in Minneapolis

Working Hours: Sunday – Thursday, 10:00 AM – 6:30 PM with ability to be flexible to accommodate needs of a 24/7/365 program. Participate in on‑call manager support rotation scheduled offering support and consultation to staff for all programs by phone, occasionally on‑site. Rotation of on‑call duties is 24 hours a day for seven days.

For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth‑centered and culturally‑responsive programs that offer a pathway out of homelessness, including the most marginalized – minors, BIPOC, LGBTQ+, young families, and SEY.

This position functions as the Supervisor and Case Manager for the Young Families Program – Gloria’s Place and Marlene’s Place. Gloria’s Place is an emergency shelter that provides direct services to youth ages 15‑17 who are pregnant and/or parenting. Marlene’s Place is a transitional living program that provides direct services to youth ages 16‑20 who are pregnant and/or parenting. This position will lead a team of staff in supporting young parents and their children (ages 0‑3) who are experiencing homelessness as they work toward their education and employment goals and a transitional plan to independent living.

• Competitive health, dental, vision, and ancillary benefits.
• Company‑paid life insurance and long‑term disability.
• 403b (immediate contribution & vesting) with up to 4% match after one year of employment.
• Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays.
• Pet friendly.

• Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
• Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
• Lead in building upon and strengthening a culture of establishing and nurturing relationships.
• BFY believes in team, collaboration, and constantly developing a supportive and caring environment for each other. Sometimes we are asked to lean in above and beyond our position description and we enthusiastically do so.

• Act as supervisor to direct service staff by participating in hiring, training, onboarding, ongoing supervision, team meetings and performance assessments.
• Oversee day‑to‑day program functions, including providing direct care, and intakes.
• Act as primary case manager for youth by setting goals and coordination of services being provided.
• Champion racial justice and equity within the organization. Rooted in the belief of racial justice, inclusion, and justice, with an understanding of privilege and oppression in systems, organizations, and community.
• Commit to own professional and personal growth in anti‑racism.
• Support direct care staff in utilizing the Nine Guiding Principles of youth work.
• Assist program management in licensing compliance monitoring, county billings and monitoring key deliverables.
• Assure direct service staff are following organizational policies and…