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Call Center Hotline Advocate

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Minnesota Council of Nonprofits
Full Time position
Listed on 2026-01-13
Job specializations:
  • Social Work
    Crisis Counselor, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Day One Call Center Hotline Advocate

The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds to v/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline.

Limited in person support, advocacy, information and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s. The schedule for this position is M-F 7am-3pm.

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