Diversion Navigator
Listed on 2026-11-02
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Social Work
Family Advocacy & Support Services, Crisis Counselor, Community Support Services, Human Services/ Social Work -
Non-Profit & Social Impact
Human Services/ Social Work
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Diversion NavigatorDiversion Full Time Benefits Eligible Service Workers Elliot Park-ADS and Admin, Minneapolis, MN, US
2 days ago Requisition
Salary Range: $24.00 To $26.50 Annually
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Diversion Navigator
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGESUMMARY:
$24.00 – 26.50/hourly
SHIFTS:
3. Tuesday - Saturday: 2:00 pm - 10:00 am
JOB SUMMARY:As a primary function of the coordinated assessment system in partner counties, provide shelter diversion services to families seeking emergency shelter. Conduct initial screenings, crisis stabilization services, and diversion eligibility assessments. Divert eligible families who would otherwise enter shelter to alternative housing arrangements, and if necessary, connect them with services and financial assistance to help them return to permanent housing. Work creatively and expediently to identify all viable solutions;
conduct landlord negotiations, conflict resolution, housing search and linkages to mainstream services. Maintain productive relationships with internal and external parties for the purpose of providing quality client services. Responsible for staying current on housing subsidies and community resources, administering financial assistance, and tracking data and reporting. Keep abreast of changes in the field and research new methods of service delivery.
When households cannot be diverted, create shelter bed reservations for single adults and referrals to family shelter team.
This position is an essential component of our partner counties’ Continuum of Care (CoC) Homeless response system. coordinated assessment (CA) system and participates in regular CA communication processes and program evaluation.
ESSENTIAL FUNCTIONS:- Provide shelter diversion services to families seeking emergency shelter:
Conduct initial screening, crisis intervention/referral, and diversion assessments; work with individual families on identifying viable diversion strategies to prevent shelter entrance - Implement diversion plans that may include landlord/tenant negotiations, conflict resolution, and making connections to a wide variety of community services such as childcare or car repair.
- Work closely and collaboratively with on-site Ramsey County Financial Assistance workers to obtain verifications and connect families to mainstream resources. Work closely and collaboratively with system partners including coworkers, shelter staff, community resources and community partner sites.
- Develop and maintain productive relationships with all coordinated assessment collaborative partners including Hennepin and Ramsey County YWCA, , Project Home, The Family Place, school district representatives, domestic violence shelters, 211, youth and veteran’s services, and homeless prevention services to ensure families are…
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