Engineering Manager, Managed Services

Engineering Manager, Managed Services at Canonical

Canonical is a leading provider of open‑source software and operating systems for the global enterprise and technology markets. Our platform, Ubuntu, powers breakthrough initiatives in the public cloud, data science, AI, engineering innovation, and IoT. With a distributed workforce of over 1,200 colleagues in more than 75 countries, we offer a founder‑led, profitable, and rapidly growing environment.

The Cloud Engineering Manager for the Boot Stack team will lead a growing engineering group that builds and operates modern distributed systems on private infrastructure for customers. You will manage the day‑to‑day delivery of managed services, drive product improvement engineering, and collaborate with customers, product engineering, and operations.

• Manage a growing engineering team to optimise the quality and velocity of both development and operations.
• Identify and measure team health indicators.
• Implement disciplined engineering and operations processes.
• Represent the Boot Stack team with respect to stakeholders, customers, and external teams.
• Ensure proper team focus on priorities, milestones, and deliverables.
• Work to meet service‑level agreements for customer deployments around the globe.
• Deliver quality managed services in a consistent, timely manner.

• Bachelor’s (or equivalent) education in a technology field.
• Proven professional experience delivering software using Python, Go, C, C++, Java, or similar, and/or managing operations teams.
• Proven experience with Open Stack.
• Strong commitment to testing methodologies and maintainable code quality.
• Experience with Linux system administration; knowledge of Ubuntu/Debian a plus.
• Strong communication and cooperation skills.
• Experience with agile software development methodologies.
• Experience working in and managing distributed teams.
• Technical aptitude for understanding complex distributed systems.
• Experience with cloud topologies and technologies.
• Travel to team and company events and customer meetings, roughly 20% or less.

• Distributed work environment with twice‑yearly in‑person team sprints.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team‑Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is a pioneering technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu—the platform for AI, IoT, and the cloud—we are changing the world of software. We recruit on a global basis and set very high standards for people joining the company.

Canonical is an equal‑opportunity employer. We strive to foster a workplace free from discrimination, embracing diversity of experience, perspective, and background. Whatever your identity, we will give your application fair consideration.

Mid‑Senior level

Full‑time

Management and Manufacturing

Software Development