Technical Quality Assurance Manager

At Image Sensing Systems, we develop intelligent solutions that help transportation agencies better understand and manage what’s happening on their roadways. By turning complex traffic data into clear, actionable insights, our technology supports safer intersections, smoother travel, and more responsive infrastructure. By connecting hardware, software, and data, we help communities create safer, more efficient ways for people to travel every day.

We’re a team that values practical innovation, curiosity, and impact. Engineers here don’t just write code—they shape systems that operate in complex, real-world environments and directly influence how communities function every day. If you’re motivated by solving meaningful problems at scale and want to see your work deployed where it truly matters, you’ll find both challenge and purpose here.

As ISS undergoes an exciting phase of growth and modernization, we are expanding and restructuring our engineering functions. We are seeking a Technical QA Manager to lead, stabilize, and scale our newly restructured Quality Assurance department. Reporting directly to the Director of Engineering, you will operate as a "Player-Coach." You will assume management of a newly formed team of three QA engineers and an intern (currently being recruited in parallel) while remaining deeply hands-on—architecting modern test frameworks, writing automation code, and establishing unified testing standards.

Our ecosystem bridges multiple eras and technologies. You will drive quality across three distinct pillars: hardware-adjacent embedded platforms, legacy C++ desktop software, and modern React/Cloud API ecosystems.

• Location: Minneapolis, MN

• Team Leadership: Manager, mentor, and foster high performance across an ambitious team of 3 QA engineers and an intern (domestic and international), conducting weekly 1-on-1s, tracking career development, and managing performance evaluations.
• Azure Dev Ops Governance: Architect and manage the centralized repository for test plans, test suites, and manual execution tracking inside Azure Test Plans.
• QA Governance: Establish testing methodologies, definition of done (DoD), bug-triage workflows, and risk-based testing strategies from the ground up.
• Cross-Functional Alignment: Partner with the Director of Engineering, the Technical Software Manager, and the Scrum Master team to integrate QA seamlessly into the agile development lifecycle.

• Playwright Automation: Design, build, and maintain a scalable end-to-end automation framework using Playwright for React frontends and cloud-hosted APIs.
• Hardware-in-the-Loop (HIL) Testing: Collaboratively define strategies for testing embedded hardware platforms, incorporating physical device state validation and firmware verification.
• Legacy C++ Test Ownership: Own the exploratory and manual regression protocols for legacy C++ software in Azure Dev Ops, leading the strategy to maintain and modernize the test system to prevent deployment regressions.
• CI/CD Integration: Partner with the Technical Software Manager to embed Playwright automated test suites directly into Azure Pipelines to achieve faster, safer release loops.

• Education: B.S. or M.S. in Computer Engineering, Computer Science, Physics, or a closely related technical field.
• Experience: 8+ years of professional hands-on QA Engineering experience in a software and hardware production environment including 1-2 years in a lead, supervisor, or player-coach management role.
• Tools: Mastery of Playwright for web/API automation testing and deep familiarity with Azure Dev Ops (Test Plans,…