Sr Software Engineer- Access Security

• Full-time
• Employee Type:
  Regular
• Region: AMS - North America and Canada
• Work Persona:
  Flexible or Remote

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

The Access Security team is building the intelligence layer for the Service Now Veza Identity solution, helping enterprises answer one of the most important security questions: who and what can access critical resources? We turn complex identity and access data into clear, actionable insights so customers can uncover risky access, prioritize remediation, and reduce exposure before issues become incidents.

We are looking for a seasoned Staff Backend Engineer to architect, design, develop,optimize, and maintain

Access Security features that use AI to improve access intelligence, risk detection, and remediation workflows. You will collaborate with cross-functional teams to build secure, scalable backend services and AI-assisted workflows that canoperatereliably in enterprise environments. This role requiresexpertisein Go and Python, practical AI integration experience, and leadership in architecting high-performance services.

Whatyou’lldo:

• Partner with product, design, and engineering leaders to craft solutions that balance innovation, performance, and business impact.
• Champion the responsible use of LLM frameworks, AI agents, and AI-driven access intelligence to deliver enterprise-ready capabilities for identityandaccess use cases.
• Explore emerging technologies and patterns in identity and access management that help us deliver greater customer value while improving solution resilience, scalability, and performance.
• Participate in all technical aspects of team deliverables, including architecture, design, quality, performance, maintainability, and code reviews.
• Integrate automated testing into development workflows to ensure consistent quality across releases.
• Mentor and guide other engineers by sharing engineering practices, raising quality standards, and fostering continuous improvement in testing, reliability, and production readiness.
• Ownend-to-end feature delivery, steering capabilities from early design and architecture to release, operational oversight, and ongoing stability.
  • Applied AI experience:
    
    Practical experience integrating AI, ML,or LLM capabilities into production workflows, such as decision support, risk analysis, automation, or security-focused access intelligence.
  • Experience:
    
    10+ years in backend software development, with deep technical hands-on experience building complex Enterprise production software.
  • Languages & Architecture:
    
    Strongproficiencyin Golang and other key programming languages (e.g., Python or Java), with a strong architectural vision.
  • Data and APIs:
    
    Expertise designing and implementing RESTful,GraphQL, andgRPCAPIs, with strongproficiencyin data modeling, SQL, relational databases such as PostgreSQL, and graph technologies such as Neo4j.
  • Systems Engineering:
    
    Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
  • Leadership:
    
    Proven track recordof leading major, cross-functional technical projects from conception to launch.
  • Education:
    
    B…