Sr AI Solution Engineer - Onsite, Minneapolis, MN

We anticipate the application window for this opening will close on - 29 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life As part of our HR Digital and AI Transformation, the HR organization is advancing a digital-first operating model that uses artificial intelligence (AI) and intelligent automation to improve employee experiences and HR operations. The team develops scalable solutions across the employee lifecycle using technologies including Moveworks, Service Now, Workday, Snowflake, Databricks, and UiPath.

This position is based in Minneapolis, Minnesota and is onsite. Travel is approximately 10%.The Sr. AI Solution Engineer will design, build, and optimize AI-powered HR solutions, intelligent workflows, virtual agents, and integrations. This role will apply large language models (LLMs), agentic AI, automation, and enterprise platforms to improve employee support, automate HR processes, and enable scalable digital experiences.

Primary Responsibilities Design and implement intelligent HR workflows and virtual agents using platforms such as Moveworks, Service Now Virtual Agent, and Workday Extend.

Build and deploy AI applications using LLMs, AI agents, retrieval-augmented generation (RAG), prompt engineering, and orchestration frameworks.

Develop conversational AI solutions for HR use cases, including policy questions, case resolution, onboarding, and employee support.

Develop integrations, application programming interfaces (APIs), microservices, and reusable components across HR, enterprise resource planning (ERP), and collaboration systems.

Configure and optimize workflows, business rules, and data models within Service Now, Workday, and other HR applications while supporting solution reliability, security, and scalability.

Analyze usage metrics, resolution rates, and user feedback to optimize automation logic, natural language processing (NLP) accuracy, virtual agents, and robotic process automation (RPA), while collaborating with HR and IT teams through agile delivery.

Required Qualifications Bachelor's degree in Computer Science, Information Systems, or a related technical field and 4+ years of experience in AI solution development, automation engineering, or platform configuration.

Experience with at least one agentic AI platform, such as Moveworks, Service Now Virtual Agent, or Workday Extend, OR an RPA platform such as UiPath.

Experience with LLMs, RAG architectures, vector databases, embeddings, or prompt engineering.

Programming experience using Python, JavaScript, or Power Shell.

Experience integrating enterprise applications using REST APIs, JSON, OAuth, webhooks, or middleware.

Preferred Qualifications

Experience with AI orchestration frameworks such as Semantic Kernel, Lang Chain, Lang Graph, or Auto Gen.

Experience with Workday Studio, Workday Extend, Service Now Flow Designer, or Service Now Virtual Agent Designer.

Experience with enterprise LLMs, vector databases, SQL, Snowflake, or Databricks.

Experience with UiPath Studio, Orchestrator, or Automation Hub.

Experience with HR processes and systems, including onboarding, case management, employee support, data privacy, security, or compliance.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

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