ATM Coordinator

ATM Coordinator – Brink's Inc.

The Brink’s Company (NYSE:

BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network serves customers in more than 100 countries across 52 countries.

Key Responsibilities:

• Promptly respond to customer, manufacturer, and branch inquiries via phone, fax, and e‑mail; communicate issues and provide field support toward resolution on all aspects including cash, Mas‑Hamilton locks, balancing/settlement and problems encountered on site.
• Maintain the branch’s ATM database and ensure that the branch has provisions to access emergency cash after regular business hours.
• Provide monthly account update reports to include current number of ATMs and servicing branches, changes in account contacts, and any current issues or projects, and branch schedule performance.
• Investigate daily issues from reconciliation; call branch to investigate missed/unscheduled replenishments, amount loaded versus amount requested, overages/shortages and claims investigation; provide resolution code to reconciliation.
• Maintain and distribute procedures to field personnel, educate field personnel on customer requirements and processes, coordinate and communicate with field personnel to ensure all operational changes are known.
• Cross‑train and perform other duties as assigned.
• Guard liability and assets.

• Minimum 6 months of experience as a dispatcher.
• A valid driver’s license.
• Satisfy all applicable Department of Transportation requirements.
• A valid firearms permit or ability to pass applicable firearms licensing requirements.
• A valid guard card or ability to obtain a guard card or any other required licenses.
• Be at least 21 years of age.

• 2 years of experience as a dispatcher.
• Light mechanical aptitude.

Eligible employees receive medical, dental, vision and life insurance plans. We also offer profit‑sharing opportunities and a 401(k) program with company match.

Brink’s is an equal‑opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace.

Entry level

Full‑time

Other

Truck Transportation

Minneapolis, MN