Metro Transit Bus Operator - Part-Time Weekday

Overview

Metro Transit is an operating division of the Metropolitan Council, the regional policy-making body, planning agency, and provider of essential services in the seven-county Twin Cities metro area. Metro Transit is a leading transportation resource for the Twin Cities, offering an integrated network of buses, light rail, commuter trains, micro‑transit, and resources for those who car‑pool, van‑pool, walk or bike. In 2024, we provided more than 47 million rides across the Twin Cities region.

The vision and mission of Metro Transit is to connect people, strengthen communities, and improve lives by delivering high‑quality public transportation.

Part‑time Weekday Bus Operators

These individuals are human‑service oriented; they enjoy interacting with and serving the public; they have strong interpersonal and customer‑service skills; and they are career oriented.

• Provide exceptional service to customers by greeting passengers, answering questions about fares, and responding to general inquiries and concerns.
• Perform pre‑trip bus inspections inside and outside the bus.
• Safely operate the bus according to pre‑determined routes and schedules.
• Ensure the safe boarding and timely transportation of riders, including unsupervised minors and vulnerable individuals.
• Complete forms and paperwork such as operating and accident/incident reports.
• Call out street names while driving per ADA requirements.
• Perform other related duties as needed or assigned.

Work week:
Monday through Friday. Part‑time operators work an average of 2.5 to 3 hours during both of the following time periods: 5:00 AM – 9:30 AM and 2:30 PM – 8:00 PM. A minimum of 30 hours per week is guaranteed after successfully completing 6 weeks of training.

Starting hourly wage rate is $29.70/hour. After one year of employment, the hourly wage rate increases per the ATU contract.

• 5000 $ hiring bonus for current CDL holders with Passenger endorsement and no Air‑Brakes restriction.
• 3000 $ hiring bonus for all other licensed drivers.

• $2500 after probation completion (approximately 6 months after training is completed).
• $2500 at one‑year anniversary of hire.

• $1500 after probation completion (approximately 6 months after training is completed).
• $1500 at one‑year anniversary of hire.

Three (3) years of verifiable work experience within the past five (5) years and you must have worked for one of these employers for at least one (1) full year.

• Valid Commercial Driver’s License (CDL) or Commercial Learner’s Permit (CLP) with a Passenger endorsement, and no restriction to Air Brakes.
• Must have been actively driving with a valid driver's license (class A, B, C or
  
  D) for the past five years.

• No more than two (2) moving violations within the past three (3) years.
• No suspensions within the past three (3) years.
• No revocations or withdrawals of license within the past three (3) years.
• Candidates will be automatically disqualified if they have any of the following driving‑related convictions within the past ten (10) years: DWI/DUI, careless or reckless driving, inattentive driving, open bottle, leaving the scene of an accident, committing a felony while operating a motor vehicle, refusing to comply with indicated consent, violating state or local law other than parking violations arising in connection with a fatal accident.

Ability to understand, write and speak English to communicate with customers, write reports, and understand training materials.

• Experience reading paper maps and routes.
• Experience utilizing a transit or transportation system as a rider or driver or operator.
• Experience working with challenging customers with the ability to maintain a calm demeanor in stressful situations.
• Desire to serve the public with compassion and empathy by providing resources.

• Knowledge of transit operating policies and procedures.
• Knowledge of de‑escalation strategies to help maintain a calm and safe environment on the bus.
• Ability to operate a bus according to safety rules and…