Staffing Analyst

Location: Houston

At Houston Methodist, the Staffing Analyst position is responsible for ensuring the availability of timely scheduling, balancing and reporting for departments, partnering with the nurse staffing leadership. This position performs daily staffing to fill nursing care needs and communicates the staffing to the different nursing departments. The Staffing Analyst position communicates and distributes reports to leadership for determining productivity, ensuring compliance with scheduling and time and attendance policies by both employees and managers, within schedules and timecards.

This position analyzes and prepares information to assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling. The Staffing Analyst position acts as a resource to management on scheduling/staffing utilization, education and interpretation of generated staffing/scheduling reports. This position requires expert experience and knowledge of staff scheduling processes, procedures and systems.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

* High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

* Associate's degree or higher preferred

EXPERIENCE

* Two years' experience in staffing or scheduling

* One-year experience with electronically-automated time and attendance/scheduling system preferred

LICENSES AND CERTIFICATIONS

Required

* SKILLS AND ABILITIES

* Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

* Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

* Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

* Possesses high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication

* Proficient application of English grammar, punctuation, and sentence structure

* Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment

* Exhibits initiative, proficiency, and adaptability to optimize the time of those supported

* Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism

* Demonstrates effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through

* Must be able to analyze data to identify opportunities for improvement in the staff scheduling partner areas

* Ability to effectively communicate and train staff in navigational features within computer applications

* Professional handling of confidential material and information

* Must have organizational skills with special attention to details and able to work independently Proficient knowledge of Microsoft Office software programs, including Word, Excel, Power Point

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

* Coordinates daily with nursing department directors/managers to fill vacant positions, notifies department directors/managers when unable to obtain staff in a timely manner. Communicates with management regarding all pertinent cutoff dates for employee request approval and schedule signoff. Communicates staffing issues to current and oncoming Operations Administrator and compiles data for a daily shift report indicating current progress of staffing needs.

* Identifies and anticipates potential problems, communicates concerns to appropriate management; addresses issues as instructed, responds professionally at all times, and reports resolutions. Assists staff in training for the scheduling systems for all new employees and to educate/troubleshoot problems with the online staffing system.

* Role models' healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement on department scorecard.

SERVICE ESSENTIAL FUNCTIONS

* Establishes and maintains core rotations employees within the scheduling system. Populates core rotations in accordance with the Scheduling Timeline. Populates need-based schedules and balances departments to ensure acceptable coverage standards

* Utilizes all 4-6 week schedules, using the Scheduling Timeline, for departments, within the scheduling system. Applies staffing template and validates against budgeted nursing staffing unit grids. Ensures all employees are able to schedule within the self-scheduling guidelines and timelines. Publishes all schedules by deadlines.

* Projects staffing needs for weekend and holiday coverage, filling…