Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Full Time in Delano - MN

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

I opened my agency in 2014 after working as a State Farm team member, which gave me the foundation and passion to build something of my own. Today, I lead a small but mighty team of three. I attended Minnesota State Delano, and when I’m not in the office, I’m coaching high school girls basketball and spending time with my four kids.

Community involvement is a big part of what we do. Every year, we host a "Letters to Santa" event for local families, and we’re actively involved in the Delano Networking Group and Delano Chamber of Commerce. We offer a health stipend and license reimbursement to support our team members’ success.

Our office environment is fast paced and fun — we believe in working hard while enjoying the process. If you’re looking for a place where you can grow, contribute, and feel connected to both your team and your community, this could be the right fit for you.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Bryce Deter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none