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Member Services Representative Midday
Job in
Minneapolis, Anoka County, Minnesota, 55449, USA
Listed on 2026-01-07
Listing for:
Crunch
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: Minneapolis
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Reports to:
Manager
Requirements:
Fluent in English
18+
Proficient reading and writing skills
Computer Skills
Special
Skills:
Strong customer service skills
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
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