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Hybrid Customer Care Back Office Specialist; EN​/DE

Job in New Munich, Stearns County, Minnesota, 56356, USA
Listing for: Westwing
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 47000 - 63000 USD Yearly USD 47000.00 63000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Care Back Office Specialist (EN/DE)
Location: New Munich

Westwing is hiring a Customer Care Back Office Advisor in Munich to support the ongoing customer experience across markets. You will coordinate with suppliers, carriers, and warehouses, assist with claims and escalations, and document issues across the customer journey.

The role requires strong organizational and communication skills, a customer-first mindset, and fluency in English and German. A hybrid work setup applies, with opportunities for cross-team collaboration and process improvements.

This is an excellent role to take on the Hybrid Customer Care Back Office Specialist (EN/DE) role at Westwing.

We are currently recruiting a Hybrid Customer Care Back Office Specialist (EN/DE) for our team in New Munich, MN, United States.

This is a genuine position to take on the Hybrid Customer Care Back Office Specialist (EN/DE) role at Westwing.

As a Hybrid Customer Care Back Office Specialist (EN/DE), you will play an important part at Westwing in New Munich, MN, United States.

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