Marketing Associate

JOB DESCRIPTION:

Responsible for customer service and accurate data entry. Will motivate repeat business to casino.

RESPONSIBILITIES:

• Establish a means of identifying players and effectively cultivating a relationship with them. The key factor to the player is "Service" and the Player's Club is designed to be a superior form of Guest service.
• Promptly greet guests in a courteous and professional manner, enrolls new members in the Player's Club, explains the advantages/benefits of membership in the Player's Club.
• Encourage use of the Player's Club Card
• Accurately record guest's transactions/redemptions.
• Responsible for maintaining knowledge regarding the events/services in the Casino, assists with promotions as requested.
• Responsible for demonstrating courtesy, respect and sensitivity to the needs of every person, guests and co-workers.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

• Ability to communicate with guests effectively.
• Ability to explain the advantages and benefits of the players club card.
• Ability to accurately record data.

• Physically capable of sitting, standing and walking for long periods of time.
• Subject to internal working conditions, including a smoking environment.

Education Required: High School graduate or General Education Degree (GED)

Experience: Prefer some experience in a guest service oriented position.

Computer

Skills:

Must have strong computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 3

Shift Swing

KEY Status Key Position

Hiring Manager:
Maxine Dvorak

Salary $15.00-$18.94

This position is currently accepting applications.

in Cedar Lakes Casino Marketing;
Cass Lake, MN