HIM Assistant

Job Summary /Success in this role looks like:

A Health Information Management (HIM) Assistant supports the accurate, secure, and efficient handling of patient health records within a healthcare facility. This role involves organizing, updating, and maintaining electronic and paper medical records in compliance with privacy regulations such as HIPAA.Key responsibilities typically include:

Assembling, scanning and/or importing, and completing quality review of patient documents in the electronic health record (EHR) system.

Completing deficiency analysis by verifying the accuracy and completeness of medical records.

Retrieving and delivering historical paper records for authorized personnel.

Assisting with release-of-information requests while safeguarding patient confidentiality and complying with HIPAA.Performing general administrative tasks to support the HIM department’s daily operations.

The HIM Assistant plays a vital role in ensuring that healthcare providers have timely, accurate, and secure access to patient information, ultimately supporting quality patient care.

Essential Duties:

Supports the mission of Astera Health through personal conduct and behaviors that contribute ideas and suggestions, is helpful and friendly, demonstrates regular attendance and punctuality, and adheres to organizational policies and  a role model of Astera Health culture and core values.

Provides customer service and assistance related to HIM departmental functions to patients, providers, vendors, other departments, and outside facilities: in person, over the telephone, through email, fax, and postal mail.

Communicate effectively and professionally with patients, providers, other departments, and outside facilities in-person, over the telephone, through email, fax, and postal mail.

Performs the document imaging function as required including Batch Prepping, Indexing, Scanning, and Quality Review to ensure scanned images are uploaded into the correct electronic health record visit.

Monitors record completion processes, including Hospital and Clinic Deficiency Analysis and identification of documentation deficiencies, and follow up according to departmental standards.

Reviews and analyzes electronic health information, including both Hospital and Clinic Deficiency Analysis, for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical staff rules and regulations, and HIM department standards.

Conducts releases of information to all legitimate requestors in accordance with company policy and all state and federal laws, while protecting the confidentiality and security of medical records.

Perform accurate and timely completion of Birth and Death Certificates by electronically submitting required data to the State of Minnesota. Serve as a resource to providers, other staff, and patients regarding the legal definitions of Fetal Deaths and Live Births and apply this knowledge to preparation of data entry.

Perform a variety of other support functions including maintaining and ordering departmental supplies, accurately filing and retrieving historical paper charts, performing chart merges in the EHR, and other duties as assigned by HIM leadership.

Astera Health is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or…