Imaging Support Specialist

Full Time (.75-1.0) , Day/Evening , 80hrs/2wks

Posted 10/30/2026

Title

Imaging Support Specialist

Summary

Provides exceptional customer service whilefacilitatingand performing scheduling coordination and other administrative functions to ensure high-quality imaging services are accurately provided. Communicates with patients,providers and outside services to ensure appropriate order,patient history and authorizations are obtained for all diagnostic exams. Assistsin patient preparation,prepares orders, priorauthorizationsand prepares images for transfer,maintainrecordsandfiles.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The hourly wage range for this position is $19.49–$27.51.

Key Accountabilities

Performs complex care coordination scheduling for multiple modalities, providers, and area schedules. Schedule Imaging exams andproceduresfor a wide variety of customers including internal and external providers. Reviewordersforadequate exam indication, consulting with technologists and providers as needed to ensure all required information is captured.

Prepares andmaintainsan accurate clinical recordandpartnerswithclinical staffandpatients to provideexamprepinstructionsandobtain patient questionnaires.

Obtain prior authorizationstimelyutilizingmultiple programs and documenting within all information systems.

Coordinatethepatientschedule formultiplemodality areas, communicatingscheduleswith staff,radiologist, and procedural providers.

Proactivelyidentifysolutions for issues that hinder service deliveryandcollaborate with all stakeholders foroptimalresolution.

Facilitate department communications, functioning as a receptionist, greeting patients and visitors, and handling telephone communicationsforCDrequests, orders, technologist messages.

Communicate with multidisciplinary health care team members tofacilitatethe exchange of information needed to secure services or plan for patient care

Maintain an orderly and professional environment in the work areain order toassistmembers of the health care team. Manages multiple tasks andmodes of communication (telephone, email,Jabber,etc.) to efficiently coordinate information exchange to ensure services are provided accurately andtimely.

Orient, train and mentor new employees

Required Qualifications

High School Diploma or Equivalent,2 to 5 years of complex clinical scheduling experience

Must be enrolled inNH+C RQI program for BLS certification and complete the requirements within
90 daysof enrollment. Must remain current (complete quarterly assignments prior to the end of each calendar quarter).

Initial Crisis Prevention Certification (CPI) within six months.

Workplace Violence education in New Employee Orientation and annually thereafter

Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment.

Preferred Qualifications

5 to 7 years of experience scheduling and/or supporting complex services in a healthcare setting

Schedule

• 80 hours per two-week pay period (1.0 FTE)
• Monday–Friday, varying shifts, 6:45 AM–3:15 PM, 7:30 AM–4:00 PM, 8:30 AM–5:00 PM
• Schedules are typically arranged in a two-week block; however, flexibility is required to accommodate departmental needs and staffing coverage.

Paid Time Off accrued starting on first paycheck

Medical, Dental, and Vision (discount plan) coverage

Flexible Spending Accounts

Life, AD&D, and Disability Insurance

Pension Plan ( PERA ) with 7.5% employer match

Optional 457(b) Retirement Plans

Tuition Reimbursement

Loan Forgiveness Eligibility – PSLF+MN state programs for qualifying roles

Employer-Provided…