Technology Technician II

Mille Lacs Energy Cooperative (MLEC) is seeking a Technology Technician II to join our Information Technology and Broadband team. This position plays a key role in delivering exceptional technical services, supporting fiber installations, and ensuring high standards of customer service for our members.

• Install, configure, and test premise equipment (ONTs, routers, Wi‑Fi) using optical power meters.
• Perform fiber splicing, cable termination, and testing for Cat‑5/6 and coaxial cables.
• Troubleshoot and repair GPON fiber connections and related equipment.
• Assist members with connecting devices to Wi‑Fi and wired networks.
• Coordinate with contractors for fiber placement and construction needs.
• Maintain accurate documentation and participate in inventory processes.
• Ensure compliance with safety standards and attend safety meetings.
• Provide exceptional in‑home/business customer experiences.

• Education:
  
  High school diploma or equivalent required.
• Experience:
  
  Two years of advanced education or training in IT or a comparable technical field (or equivalent experience), and experience with technical support and installation of computers, routers, and networking technology.
• Skills:
  
  Strong communication and problem‑solving abilities; knowledge of building construction for efficient cable routing; proficiency with computers, tablets, smartphones, and related devices.
• Technical:
  Proficiency in Microsoft Word and Excel.
• Must have a valid Minnesota driver’s license with a safe driving record.

• Cooperative or telecommunications industry experience.

MLEC is an Equal Opportunity Employer.