IT Business Systems Engineer

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Great careers start with great benefits!

Join the Barrett Petfood family and enjoy a comprehensive benefits package, including medical (company paid), dental, and vision insurance; a 401(k) with company match; life insurance; health savings account; paid time off; seven paid holidays; employee discounts; complimentary pet food; and fun, company-sponsored events.

This position is based in Little Falls, Minnesota, and an on-site presence is expected due to the role's close partnership with manufacturing and operational teams and the need to support business-critical systems used within the facility. Barrett Petfood develops super premium pet food diets from emerging brands to market leaders in the industry. Our family-owned, nimble execution and continuous innovation takes pet food manufacturing, packaging and distribution to differentiating levels.

With a relationship focus and a family feel, we offer many career opportunities throughout our process.

The IT Business Systems Engineer is responsible for supporting, maintaining, troubleshooting, and enhancing Barrett Petfood's core business and manufacturing systems, with a primary focus on ERP (Plex), Manufacturing Execution Systems (MES), system integrations, reporting, and related applications. This is a hands‑on technical role that combines application support, system administration, troubleshooting, testing, documentation, integration support, and continuous improvement.

This role is not primarily focused on desktop support, hardware support, printers, or general help desk ticket resolution. The primary focus is business applications, ERP/MES support, integrations, reporting, documentation, and system improvement.

The IT Business Systems Engineer will work closely with IT Leadership, the IT Business Systems Lead, IT Operations, business stakeholders, and external technology partners to support reliable system operation, reduce dependency on individual system knowledge, and help expand Barrett Petfood's internal technical capabilities over time.

• Strong technical aptitude with the ability to learn complex business systems and technologies.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Ability to understand business processes and apply technology to solve operational problems.
• Curiosity and willingness to develop deep knowledge of ERP, MES, integrations, and related manufacturing systems.
• Strong communication and relationship‑building skills across technical and non‑technical teams.
• Ability to work independently while collaborating closely with the IT Business Systems Lead and other internal resources.
• Comfortable balancing day‑to‑day system support with technical enhancements and continuous improvement.
• Strong documentation and knowledge‑sharing habits.

• Support the day‑to‑day performance, reliability, configuration, and administration of Barrett's ERP (Plex), MES, and related business systems.
• Develop strong functional and technical knowledge of Barrett's core business systems and serve as an internal resource for system administration and support.
• Troubleshoot application, configuration, integration, data, and user‑related issues and coordinate resolution with IT leadership, the IT Business Systems Lead, IT Operations, or external vendors as appropriate.
• Support manufacturing, supply chain, finance, quality, and other business teams with system questions, issues, and process improvements.
• Assist with system enhancements, upgrades, new modules, integrations, configuration changes, and process‑improvement initiatives.
• Support system integrations, EDI processes, APIs, interfaces, and reliable data flow between business applications.
• Assist with the…