Club Manager

Apply for the Club Manager role at Com For Care  Home Care (Raleigh, NC).

Reports to:

District Manager

Status:
Full Time/Supervisor/Exempt/Non-Exempt

Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.

• Recruit, hire, train, schedule, and supervise team members.
• Provide member service oversight to ensure exceptional customer service.
• Handle front desk tasks: greeting, welcoming, tours, and member inquiries.
• Support team members and club members.
• Maintain a positive image for the club.
• Coach and counsel performance to meet company standards.
• Ensure prompt opening/closing of the gym.
• Educate staff on current marketing promotions.
• Complete manager portion of onboarding in Paycom for new hires.
• Ensure the club is open and staffed during all business hours.
• Implement and adhere to all company policies and procedures.
• Order supplies and track inventory.

• Customer Service: exceed customers’ expectations in interactions with coworkers and the public.
• Listening: actively listen, empathize, and collaborate to solve problems.
• Problem Solving: identify, analyze, and plan solutions; seek assistance when needed.
• Diplomacy: demonstrate tact and skill in all interactions.
• Communication: maintain timely and effective communication across staff and departments.

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Basic computer proficiency.

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Lift up to 50 lbs less than 30% of the time.

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Check us out on Linked In at:
Planet Fitness – PF Baseline Fitness.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.