Director of Environmental Services

Position:
Director of Environmental Services Department:
Environmental Services Grade Range/Job Status:
Full-time, Salaried - Exempt Reporting Relationship:
Chief Financial Officer

Supervisory Responsibilities:

Maintenance Technicians

Typical Schedule:

Primarily Monday–Friday days, with flexibility for occasional evenings, weekends, and after-hours on-call maintenance events. Position Summary

The Director of Environmental Services provides strategic leadership and oversight of organization-wide facilities operations, maintenance, safety, security, capital projects, fleet, and workplace services. The role develops long-term facilities, preventive-maintenance, asset-replacement, and capital plans; manages budgets, vendors, and compliance; and partners with program leaders to ensure safe, efficient environments that support employees, program participants, visitors, and the people Hammer serves. All employees are expected to model Hammer & NER’s core values of Person-Centered, Relational, Opportunistic, and Stewardship.

Primary

Duties and Responsibilities
1. Strategic Leadership

• Develop and execute annual, multi-year, and master facilities plans to address preventive and deferred maintenance, capital improvements, asset replacement, organizational growth, and operational needs.
• Lead facilities, maintenance, engineering, and workplace services; establish KPIs and use performance data to improve operations and resource allocation.
• Maintain effective relationships with authorities, inspectors, utilities, insurers, emergency responders, vendors, and community partners.

2. Facilities Operations & Maintenance

• Direct inspection, maintenance, repair, and improvement of residences, offices, grounds, building systems, equipment, and furnishings, including preventive-maintenance programs.
• Manage work orders from intake through completion, ensuring timely service and communication with program and administrative teams.
• Oversee fleet safety, maintenance, registration, documentation, utilization, and replacement planning, including lift-equipped vehicles.

3. Capital Planning & Project Management

• Lead renovations, construction, relocations, and space planning; define scopes, budgets, schedules, risk controls, and status reporting.
• Coordinate architects, engineers, contractors, consultants, agencies, and internal stakeholders to deliver compliant projects on time and within budget.

4. Budget & Financial Management

• Develop and manage operating and capital budgets; forecast costs, monitor expenditures, approve purchases, identify cost-effective solutions, and recommend investment priorities using performance data.

5. Safety, Compliance & Risk Management

• Ensure compliance with OSHA, fire and life-safety requirements, building codes, workplace-safety rules, accessibility standards, licensing expectations, and local regulations.
• Coordinate inspections, testing, audits, regulatory reporting, corrective actions, and maintenance of alarms, suppression systems, emergency equipment, and related systems.
• Coordinate staff training, emergency preparedness, business continuity, disaster recovery, severe-weather response, emergency repairs, and other urgent facility needs, including after-hours response.

6. Vendor & Contract Management

• Manage contractors, consultants, vendors, procurement, and service agreements, including scopes, competitive bids, contracts, schedules, quality, insurance, compliance, cost-effectiveness, and performance.

7. Leadership and Supervision

• Serves as an active member of the Leadership Team.
• Hire, lead, train, schedule, coach, and evaluate maintenance personnel; establish service standards, safe practices, accountability.
• Actively participate in team building, fostering a work environment committed to the…