Supervisor - Radio Network- Information Technology Services; Civil Service

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Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non-routine and complex semi-skilled, skilled, or technical in nature.

Job Description

The Supervisor-Radio Network supervises, oversees, and facilitates the radio network, equipment, and general communications for various departments throughout the City of Dallas. Provides direction, oversight, leadership, and technical expertise.

• 1 Supervises, plans, coordinates, assigns and evaluates work and the use of radio equipment, network, and materials for use in various communications activities for departments; directs and coordinates work through subordinate staff; coaches and gives technical direction as needed.
• 2 Supervises all radio networking and related activities for the City and its departments; monitors and manages the equipment, functionality, clarity, and service delivery; determines goals and objectives needing emphasis; directs and coordinates work through leaders or team chiefs; and provides coaching or technical direction as needed.
• 3 Adjusts work priorities, projects schedules, resources, and work plans as required; estimates staff needs and assigns work to meet completion dates; ensures materials and supplies are available.
• 4 Troubleshoots, reviews, and oversees the daily operation of all radio communications and other technical issues; addresses technical issues and schedules, recommends, designs, installs, and maintains master control over equipment and operations.
• 5 Coaches, advises, counsels and instructs employees; identifies all training needs for employees; conducts, leads, and participates in various training and professional development for technical staff; ensures all activities related to radio electronics are completed in a professional and exceptional manner; addresses performance deficiencies and makes adjustments as needed.
• 6 Interviews, evaluates, and makes selection on candidates for filling positions; recommends terminations and may authorizes overtime.
• 7 Identifies and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; makes disciplinary actions or recommends serious disciplinary actions to managers.
• 8 Develops, implements, and supervises the application of new policies, procedures, and standards; determines and implements methods to improve production or effectiveness.
• 9 Performs any and all other work as needed or assigned.

• 1 Knowledge of radio and instrumentation technology trends in order to support current and future enterprise opportunities.
• 2 Knowledge of current and emerging technologies.
• 3 Knowledge of general communications activities.
• 4 Thorough knowledge of applications or operating systems software planning, development, maintenance, industry and department standards, methodologies, programming languages, and techniques.
• 5 Ability to read and comprehend wiring diagrams and schematic drawings related to electronic equipment.
• 6 Ability to supervise, direct, and…