Director of Communication

Strategic Communications – Develop and implement a comprehensive, multi‑channel communications strategy aligned with organizational goals. Ensure consistent brand voice and alignment of messaging across all platforms. Collaborate with leadership and program teams to share impact stories and organizational priorities. Integrate new and emerging technologies – such as AI – into communications strategies to enhance storytelling, efficiency, and audience engagement.

Stakeholder Engagement – Build and maintain strong communication with key stakeholders, including staff, families, volunteers, community and industry partners. Support leadership in crafting clear, transparent messaging for external audiences. Facilitate inclusive communication practices that foster trust and engagement. Manage relationships with external vendors and consultants.

Content Development – Manage creation and distribution of print and digital materials, including newsletters, reports, social media, fundraising appeals, and website content. Write compelling copy and capture engaging video content to effectively communicate key messages and strengthen brand storytelling. Oversee production of videos, stories, and other media that highlight mission impact. Use analytics to measure engagement and refine strategies for greater reach and effectiveness.

Public Relations – Develop proactive media strategies to position the organization as a trusted leader in disability services. Cultivate relationships with local and sector media outlets. Prepare press releases, media statements, and respond to emerging issues with timely, accurate messaging. Implement crisis communication plans and manage sensitive issues as appropriate. Represent the organization at conferences and events to strengthen communications expertise and visibility.

Digital Engagement – Lead social media planning and execution to increase visibility and engagement. Ensure website content is current, relevant, and aligned with organizational priorities. Monitor digital performance metrics and adjust strategies to optimize impact.

Leadership and Supervision – Maintain and manage a high‑performing communication team that is aligned with the organization’s mission, values, and strategic priorities. Provide leadership, guidance, and mentorship to staff responsible for communication efforts. Foster a culture of collaboration, innovation, and continuous learning within the communication team and across the organization. Actively participate in team building. Foster a work environment where employees center, model and champion Hammer’s core values:
Person‑Centered, Relational, Opportunistic, and Stewardship to provide people with intellectual and other disabilities the opportunity to live life to its fullest.