Assistant Boutique Manager - Sawgrass; Spanish Speaker

Assistant Boutique Manager – Montblanc | Sunrise, FL

Reports to:

Boutique Manager

Role Overview

Co‑Manage the sales, customer service, and operations of the retail boutique while driving growth and development of the sales team.

• Essential duties (daily and occasional)
  • Direct reports and business areas to cover Daily Operations
  • Co‑create and co‑direct a high‑performance team that drives profitable top‑line sales through achieving boutique results.
  • Provide strong leadership to help the Boutique Manager execute sales generation, operational, visual, and human resources functions, ensuring customer satisfaction, maximum productivity and profitability, and compliance with store procedures.
  • Work in conjunction with the District Manager/Sales Manager to coach and develop Sales Associates in client development, presentation standards and the highest levels of customer service.
  • Communicate and uphold the Montblanc Brand Standards, ensuring all store associates support these standards.
  • Oversee stock movement, including shipping and receiving to ensure accuracy.
  • Support management in all aspects of operations to ensure Audit targets are met.
  • Collaborate with the team to achieve operational tasks that support business development (maintenance of work area environments, stock, repairs, personalization orders).
• Sales Generation
  • Co‑manage the store and associates to ensure store sales goals are met or exceeded.
  • Identify ways to drive sales generation with the help of the District Manager/Sales Manager and take action to achieve those goals.
  • Hold employees accountable for achieving productivity standards.
• Customer Service
  • Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, luxurious, knowledgeable, and provides defining moments for customers.
  • Ensure customers receive exemplary customer service enhanced by clientele development programs and superb product knowledge.
  • Promote clientele techniques heavily.
• Merchandising & Visual
  • Ensure Montblanc Brand Standards and Operating Standards are met to support brand consistency.
  • Ensure store presentation standards are achieved and maintained.

• Must be proficient or fluent in Spanish language.
• 2+ years of retail management experience, luxury preferred.
• Strong written and verbal communication skills.
• High school graduate or equivalent; college degree preferred.
• Proficiency in basic Microsoft Office.
• Experience with SAP is a plus.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Our employee wellbeing is a top priority  offer a comprehensive benefits program that includes medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Work‑life balance is supported through paid time off, a wellness reimbursement benefit, and an employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Salary will be determined based on relevant skills and experience.