Senior Account Advisor

Job Title

This position is responsible for retaining clients through service and administration excellence.

The position achieves results by having relationships with clients and agents/brokers acting as an advocate within Blue Cross. It collaborates and supports the Account Manager, and other external stakeholders, (Clients, Agents, Consultants and Brokers) to actively grow and retain existing business. This position is responsible for preparing and delivering client/member facing content and is a subject matter expert that provides solutions to brokers and clients in addition to training and mentoring to internal staff.

For designated accounts this position provides proactive service directly and timely resolution of service/operational issues by coordinating with operational personnel. It works with Account Managers to ensure Blue Cross maintains and grows its market position and provides onsite client services as required.

Serve as the primary account contact for fully insured and self-funded health plan clients, brokers, and consultants, ensuring excellent service, resolving issues, and maintaining strong client relationships.

Coordinate renewals, client projects, communications, reporting, and internal resources to support ongoing account management and deliver strategic solutions for customers.

Develop and present client-facing materials, educational events, enrollment meetings, wellness initiatives, and required plan documentation while providing guidance and support to clients and team members.

5+ years of related sales professional experience.

Bachelor's degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.

Overnight travel as required

$79,100.00 - $ Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talen

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.