Director of Surveillance

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Full Time Tower, MN, US

2 days ago Requisition

Salary Range: $91,994.37 To $ Annually

Director of Surveillance

Job Description & Core Responsibilities

Direct Reporting To:
Chief Executive Officer

Regulatory Reporting To:
Gaming Commission

FLSA Status:
Exempt

Gaming Class:
Compact/Gaming

Oversight:
Surveillance Supervisors, Leads and Operators

Pay Grade:
Grade 11

Salary Range: $91,994-$137,991

Typical Starting Wage Range: $91,994-$114,992

Final date to receive applications:
November 9th, 2026

Position Summary:

The Director of Surveillance provides strategic leadership and oversight for surveillance operations across all organizational enterprises, including the casino/resort, The Wilderness golf course, and the Y
- Store and C- store locations. The role safeguards gaming and enterprise integrity, protects organizational assets, reduces operational risk, and supports guest and employee safety through continuous monitoring and the investigation of theft, fraud, misconduct, and other significant incidents.

This position ensures compliance with Tribal laws and regulations, Tribal Gaming Commission requirements, Tribal Internal Control Standards (TICS), System of Internal Control Standards (SICS), National Indian Gaming Commission (NIGC) regulations, Tribal
- State Compact provisions, and organizational policies. Surveillance operations must remain independent, maintaining strict confidentiality and integrity in all monitoring, documentation, and reporting activities.

The Director of Surveillance establishes consistent surveillance standards, procedures, documentation practices, and access controls across all locations; evaluates enterprise- specific risks and coverage needs; oversees monitoring of cash- handling areas, points of sale, inventory locations, restricted areas, and other sensitive spaces; and reviews significant incidents to determine appropriate response and follow- up. The role identifies patterns of theft, fraud, internal misconduct, inventory loss, and operational vulnerabilities, and provides leadership with information on emerging risks, system deficiencies, and recommended corrective actions.

Independence between regulatory gaming surveillance and non- gaming enterprise surveillance is maintained at all times.

Core

Duties and Responsibilities:

The Director of Surveillance is responsible for the following duties:

Gaming Surveillance & Regulatory Responsibilities

• Maintains responsibility for Surveillance compliance within the casino gaming operation.
• Ensures required surveillance coverage is maintained for gaming areas, cage/vault operations, count rooms, cash-handling areas, gaming equipment, and other regulated locations.
• Ensures Surveillance operations comply with applicable NIGC requirements, Tribal Gaming Commission regulations, TICS, SICS, Tribal
  - State Compact provisions, and other applicable gaming requirements.
• Maintains an open and professional working relationship with the Tribal Gaming Commission.
• Provides the Gaming Commission with access to Surveillance information, reports, recordings, and personnel as authorized or required by applicable regulations and internal controls.
• Promptly reports significant gaming integrity concerns, required surveillance outages, suspected regulatory violations, or other reportable matters through established channels.
• Cooperates with Gaming Commission investigations, audits, inspections, and regulatory reviews.
• Ensures operational management does not improperly influence, restrict, or interfere with Surveillance monitoring, documentation, investigations, or regulatory reporting.

Investigations & Asset Protection

• Directs or assists with investigations involving suspected theft, fraud, cheating, collusion, employee misconduct, cash shortages, inventory loss, policy violations, regulatory violations, guest incidents, and other significant matters.
• Ensures investigations are conducted objectively, professionally, consistently, and confidentially.
• Establishes standards for preservation, retention, security, and authorized release of video evidence.
• Coordinates investigations with Human Resources, Internal Compliance, Security, enterprise management, law enforcement, and the Tribal Gaming Commission when appropriate.
• Identifies recurring incidents, patterns, or control weaknesses and recommends operational or procedural…