Service Technician

Location: Nisswa
OVERVIEW:
The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

* Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.

* Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.

* Perform mechanical repair work such as:

* remove engine, transom or outdrive

* disassemble unit and inspect parts for wear

* overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems

* rebuild parts such as engine cylinder blocks

* rewire ignition system, lights and instrument panel

* replace and adjust taillights

* install and repair accessories such as radios, heaters, mirrors, and windshield wipers

* Operate a hydraulic jack or hoist as needed.

* Advise customers and/or insurance adjusters as to necessary repairs.

* Complete repair work utilizing service scheduler and SSO's within the established timeframe

* Ensure all warranty work is completed according to manufacture's and Marine Max guidelines

* Safely operate Marine Max and customer vessels during diagnostic water testing operations

* Maintain Marine Max tools in good condition and according to guidelines

* Other duties as assigned

KEY RESULT AREAS:

* Internal/external customer satisfaction/FANS

* Timely and accurate completion of work

* Maintain 100% productivity

* Marine Max and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.