Join to apply for the Service Technician/Diesel Mechanic role at JX Truck Center
About UsAt JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry‑level opportunities to experienced roles, this position is tailored for motivated and career‑minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Position OverviewShift: Monday – Friday, 3:30 p.m. – Midnight (rotating Saturday). Shift premium: any work performed Monday – Friday, 5:00 p.m. – 5:59 a.m. and/or on weekends will receive a shift differential of 15% of base wage. Signing bonus up to $17,500 (depending on experience J3‑J5).
Job PurposeAs a Service Technician, you will embody our company's values by performing routine maintenance, assisting in vehicle repairs, and delivering exceptional customer service. With a dedication to honoring commitments, creating positive experiences, fostering lifelong learning, exhibiting a pioneering spirit, and demonstrating good stewardship, you will contribute to our mission of providing top‑notch service to our customers.
Essential Duties and Responsibilities- Determine vehicle condition by conducting inspections and diagnostic tests to ensure accurate assessments of maintenance needs.
- Comply with federal and state vehicle requirements by testing engine, safety, and combustion control standards, adhering to regulatory obligations.
- Correct vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub‑assemblies, components, or parts, showcasing innovative problem‑solving skills and techniques.
- Evaluate service and parts options to contain costs, demonstrating adaptability and resourcefulness in finding effective solutions.
- Control corrosion and complete winterization procedures to prolong the lifespan of vehicles and ensure responsible use of resources.
- Deliver exceptional customer service by maintaining a diplomatic and courteous manner in all dealings with customers and fellow employees.
- Assist in the repair of customer vehicles, lease units, and company inventory, contributing to a positive service experience for our customers.
- Maintain vehicle records by annotating services and repairs, facilitating transparency and accountability in customer interactions.
- Comply with federal and state vehicle requirements by staying updated on regulations and standards through ongoing education and training.
- Expand technical abilities through active participation in training and development opportunities provided by the company.
- Embrace challenges with enthusiasm and creativity, seeking innovative solutions to improve service delivery and customer satisfaction.
- Maintain a clean and organized workspace, demonstrating good stewardship of resources and environmental responsibility.
- Keep shop equipment operating efficiently, troubleshooting breakdowns, and maintaining supplies, promoting sustainability and efficiency in operations.
- Adhere to safety protocols and regulations, ensuring the safety and well‑being of yourself, colleagues, and customers.
- Undertake additional responsibilities and tasks as assigned, showcasing flexibility and adaptability in a dynamic work environment.
- Priority Setting
- Customer Service
- Technical Skills
- Attention to detail
- Dependability
- Drive for Results
- High school diploma or equivalent.
- Previous experience in automotive repair or heavy‑duty truck maintenance preferred.
- Basic mechanical aptitude and willingness to learn.
- Valid driver's license required; CDL preferred, or ability to obtain.
- Dependable and reliable attendance required.
- Medical – PPO and HDHP options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with company match
- Dental Insurance
- Vision Insurance
- Accident & Critical Illness…
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