Resident Services Supervisor

Resident Services Supervisor

JOB TYPE: Full TimeLOCATION: Community DevelopmentREPORTS TO: Property ManagerSALARY RANGE: $54,171.50 to $81,257.31

No background check required.

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment. Mille Lacs Band Member/American Indian preference applies

SUMMARY:

The Resident Services Supervisor provides daily work direction to the Resident Services Assistants and provides Housing Department training on current policies and procedures within all districts. Ensures all inspections are complete and compliance with HUD requirements and other housing department policies and procedures.

QUALIFICATIONS:

• High school diploma or GED.
• A working knowledge of Tribal government and the Mille Lacs Band's Housing Programs, and all other local county housing programs
• Basic knowledge of federal, state, and county government as it relates to Tribal housing and other local housing programs.
• 2 (two) years experience in a supervisory capacity desired.
• Ability to work with minimal direct supervision.
• Ability to plan and direct the work of others.
• Good communication (both orally and written) skills.
• Strong personal computer skills in a Windows environment, including Excel, PowerPoint, and Word software.
• A minimum of 5 years experience working for a Tribal Housing Department.
• Must possess a valid driver's license and be insurable under the Mille Lacs Bands auto insurance policy.

DUTIES AND RESPONSIBILITIES:

• Provide ongoing supervision and support to staff.
• Develop and conduct pre-occupancy and post occupancy training to eligible families and clients.
• Conduct informational seminars and outreach programs regarding the Band's housing programs.
• Establish and maintain an effective relationship between tenants/buyers and the Housing Department.
• Establishes and maintains case files, records, logs, and other documentation of Housing Department activities.
• Locate available rental housing for Band members and assist Band members in attaining housing.
• Advise and assist housing applicants, tenants, and homeowners that secure housing through the Housing Department.
• Provide individual and group training regarding Housing Department's requirements, the care and maintenance of housing units, renter's responsibilities, and budgeting in accordance with established guidelines.
• Advise and, as appropriate, assist clients in obtaining services from other social services agencies, including other Band programs, BIA programs, etc.
• Promote a greater understanding within the community of the MLBO Housing Department's programs, services, and requirements.
• Development of Resident Service Assistant's with additional training
• Maintain a current inventory of housing available in surrounding communities.
• Prepare routine office files, correspondence, activities log, and other reports and documents.
• Maintain supply of forms, office supplies, and related materials.
• Other duties as assigned.

WORKING CONDITIONS:

• Nature of work is such that incumbent experiences infrequent periods of modest stress levels due to workload. Distressed clients may also be a source of stress.
• Little threat of personal danger or risk.
• Hours are typically 8-5, but possibly with some extra hours. May involve some evening or weekend work.
• Local travel to all three districts is required.
• Minimum out of state travel may be required